
Head of Operational Excellence
2 weeks ago
Job Title:
">We are seeking a highly experienced Operations Leader to join our team as the Head of Processing Victoria.
">In this senior leadership role, you will be responsible for optimizing all processing facilities across Victoria, driving operational performance, safety, and customer excellence.
">Key Responsibilities:
">- ">
- Lead operational performance across all Victorian processing facilities, ensuring safety, compliance, service, and cost targets are met.">
- Drive continuous improvement and optimization initiatives, leveraging Lean Six Sigma and data-driven decision making.">
- Collaborate with transport, linehaul, and network counterparts to deliver integrated operational and strategic outcomes.">
- Implement major change programs, including new site developments and automation projects.">
- Manage budgets effectively, identifying and delivering cost savings and efficiency gains.">
- Build, develop, and engage a high-performing workforce with a strong safety and customer-first culture.">
Requirements:
">- ">
- 10+ years' operational leadership experience in large-scale production or operations environments.">
- Proven track record in delivering complex transformational change programs.">
- Strong capability in leading engaged, customer-focused teams and driving cultural change.">
- High-level influencing, stakeholder management, and negotiation skills, including industrial relations experience.">
- Deep understanding of logistics best practice, HR, IR, OH&S, and compliance requirements.">
- In-depth knowledge of parcel, mail, transport, and delivery operations, and how they integrate.">
- Commercial and financial acumen, with experience using data and reporting tools to drive performance.">
- Lean Six Sigma experience (qualification preferred) and familiarity with commercial and contractual practices.">
Benefits:
">Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders, and backgrounds. We deliver on our values of Trust, Inclusivity, Empowerment, and Safety every day.
">We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life.
">We encourage applications from people of all ages, genders, and backgrounds, including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+, and Refugees.
">We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.
">About Us:
">We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
">">Keyword: Operations
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