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Food and Beverage Service Associate

2 months ago

Katoomba, New South Wales, Australia ICC Group Full time

Job Summary:

We are seeking a highly motivated and customer-focused Food and Beverage Service Associate to join our team at the Mountain Heritage Hotel, a property of the ICC Group. As a Food and Beverage Service Associate, you will be responsible for delivering exceptional service to our guests, ensuring a memorable experience in our hotel and restaurant.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a high level of satisfaction among our guests.
  • Work collaboratively with our culinary team to deliver high-quality food and beverage service.
  • Maintain a clean and organized work environment, adhering to health and safety standards.
  • Assist with food and beverage preparation, including barista duties.
  • Develop and maintain a thorough knowledge of our menu and beverage offerings.
  • Participate in ongoing training and development to enhance your skills and knowledge.

Requirements:

  • Current NSW Responsible Service of Alcohol (RSA) Certification.
  • Previous experience in a food and beverage service role, preferably in a hotel or restaurant setting.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer:

  • A stable and supportive work environment.
  • Opportunities for career development and advancement.
  • A competitive hourly rate, plus superannuation and annual leave loading.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to the ICC Group HR department.