
Support Educator
1 week ago
The Education Schemes Officer plays a pivotal role in providing support and assistance to students, their families, and support networks regarding the Veterans' Children Education Scheme (VCES) and the Military Rehabilitation and Compensation Education and Training Scheme (MRCAETS). This position requires a high level of customer service and engagement with stakeholders.
Duties- Approve payment of education allowances, additional tuition, and other forms of assistance, including account payments.
- Assist in identifying cases that require escalation.
- Support the identification, investigation, and preparation of submissions for the recovery of payments made in excess of entitlements.
- Provide exceptional customer service and engage with students, their families, and support networks regarding the Education Schemes.
- Participate in stakeholder engagement activities as required.
- Contribute to general administrative tasks, including the preparation of statistical information, estimates of expenditure, and other reports as necessary.
Applicants must meet the following eligibility criteria:
- Be an Australian citizen.
- Hold or have the ability to obtain Working with Vulnerable People registration, as per State legislation.
This role offers a unique opportunity to make a positive impact on the lives of students and their families. If you are passionate about delivering excellent customer service and supporting educational initiatives, we encourage you to apply for this exciting opportunity.
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