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Senior Underwriter, Professional Liability Expert

1 month ago

Melbourne, Victoria, Australia Arch Capital Group Full time

At Arch Capital Group, we're committed to fostering a culture of collaboration, expertise, and innovation. Our team of professionals is dedicated to promoting progress and inspiring our clients, employees, investors, and communities to achieve their greatest potential.

Role Summary and Purpose

The Senior Underwriter is responsible for underwriting all new and existing portfolios of business within set underwriting guidelines, authority levels, and service standards. This role will also involve mentoring and developing underwriters and reporting to senior management.

Key Responsibilities

  • Underwrite within the limitations of company policy and in accordance with underwriting standards.
  • Prepare reports on portfolio performance and maintain credit control of business within the portfolio.
  • Participate in audits, peer review processes, and any other compliance requirements.
  • Ensure all documentation is accurate and complete and conforms to organisational guidelines.
  • Work with other stakeholders to maximise underwriting opportunities, minimise expenses, and achieve operations and service targets.
  • Underwrite Professional Indemnity products in accordance with Arch Guidelines to ensure profitability and provide a positive contribution to tangible book value for Arch.
  • Maintain and develop key broker relationships through consistent visitation, ensuring that customer service is provided at a high level.
  • Provide timely service of requests and ensure administration of tasks in a timely manner.
  • Develop and execute new business opportunities interacting with existing and new brokers, including a systematic approach to broker networking.
  • Work with Senior Underwriters and Management on future product development.
  • Assist with the implementation of distribution strategy with other profit centres and identify any cross-sell opportunities.
  • Comply with relevant laws and regulations, industry codes, and Arch organisation standards.
  • Apply efficient, effective, and sound underwriting practices to new business, mid-term alterations, and renewal management.
  • Process and document issuance of new business, renewals, and endorsements, ensuring all interactions are performed in an efficient and effective manner, adhering to the required processes for each transaction type.
  • Ensure that all relevant correspondence is saved on to relevant systems and that underwriting notes and thought processes and rating are clearly detailed in the underwriting notes section.
  • Respond to enquiries/requests (such as certificates of currency) from the brokers within agreed service standards.
  • Ensure reporting spreadsheets are up to date.
  • Business development management, portfolio performance, and profitability.
  • Develop productive long-term relationships with external stakeholders.
  • Contribute to and execute the Underwriting Strategy.
  • Act as Underwriters' referral point.
  • Is expected to travel as required by the business.

Senior Team Member Responsibilities

  • Assist the manager in supervising team members in dedicated teams by providing training, guidance, mentoring; assist in providing feedback.
  • Support the manager in overseeing the work of junior roles.
  • Act as a local leader, being a role model and by providing guidance to team members.

General Responsibilities

  • Collaborate effectively with other business units.
  • Adhere to company's policies, procedures, and local guidance as well as to the legislation.
  • Other reasonable duties as directed by the business, within the scope of the role.

Role Requirements & Skills

  • Experience working in the financial services, with knowledge in legislative framework.
  • Demonstrable ability to grow a profitable portfolio.
  • Experience in same or similar role - minimum 5 years.
  • Tertiary qualifications - desirable but not essential.
  • Demonstrate a proven ability to communicate effectively both verbally and in writing.
  • Ability to develop and maintain effective relationships with internal and external stakeholders.
  • Proficient in Microsoft Office Software (Word, Excel, PowerPoint).
  • An organised and methodical approach to working practices and meet deadlines.
  • Extensive knowledge of the Australian insurance regulatory and compliance environment.
  • Sound analytical skills with the ability to prioritise while maintaining an attention to detail.
  • Enthusiasm and a desire to learn and contribute as part of a team, with the ability to work autonomously when required.
  • Active market presence and strong negotiation skills.
  • Ability to provide a high level of service to external stakeholders.
  • Ability to find solutions to complex underwriting problems within defined guidelines.
  • Demonstrable knowledge of products, underwriting practices, and market dynamics.