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Cleanliness and Guest Experience Specialist

1 week ago

Maitland City Council, Australia Oaks Hotels, Resorts & Suites Full time
About the Role

We are seeking a highly skilled Duty Manager (Housekeeping) to join our team at Oaks Cypress Lakes Resort.

Job Summary

The successful candidate will be responsible for overseeing the day-to-day operation of the housekeeping department, ensuring exceptional guest experiences and maintaining high standards of cleanliness.

Key Responsibilities
  • Room Inspection: Conducting regular room inspections to ensure high standards of cleanliness and organization.
  • Inventory Management: Managing the ordering and stocking of operating supplies, replacements, and consumables.
  • Staff Development: Leading and motivating housekeeping staff members to achieve optimal performance.
  • Communication: Communicating with other departments and hotel staff to ensure seamless operations.
Requirements

To be successful in this role, you will require:

  • A minimum 3 years experience in Housekeeping Management, with a proven track record of delivering exceptional results.
  • Excellent leadership and communication skills, with the ability to inspire and motivate team members.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • A keen eye for detail, with a focus on maintaining high standards of cleanliness and organization.