Compliance Quality Assurance Specialist

3 hours ago


Melbourne, Victoria, Australia Cash Full time
Compliance Quality Control Analyst

At Cash, we're building a more inclusive economy where our customers have equal access to opportunity. We're seeking a Compliance Quality Control Analyst to join our team and help us achieve this mission.

About the Role

We're looking for a detail-oriented and analytical individual to review decisions made by our global Compliance operations teams. As a Compliance Quality Control Analyst, you will:

  • Sample a wide range of decisions arising from compliance-related alerts
  • Recognize patterns by evaluating data to make constructive observations and highlight gaps
  • Develop procedures and conduct training to support consistency
  • Provide ongoing quality coaching
  • Collaborate with leads to recommend enhancements to policy and procedures
  • Respond to QC escalations, disputes, and inquiries
Requirements

To be successful in this role, you will need:

  • 1+ year of Compliance QC/QA experience
  • Experience working in a financial institution or related Fin Tech payments space
  • Familiarity with using and writing SQL queries
  • Experience working for a global compliance team
  • Knowledge of Looker and experience creating complex dashboards
  • Ability to manipulate and present trends to management using large data-sets
What We Offer

We're committed to creating a workplace that is fair and square. We offer a range of benefits, including:

  • Retirement plans
  • Employee stock purchase program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and development resources

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about compliance and want to join a team that's making a difference, apply now



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