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Quality Assurance Specialist

2 months ago


Melbourne, Victoria, Australia Rationalz Pty Full time
Job Role - Quality Assurance Specialist

At Rationalz Pty, we are seeking a highly skilled Quality Assurance Specialist to join our team.

Mandatory Skills:

  1. Proven experience in Telecom domain with a focus on process design, consultancy, and improvements.
  2. Hold certifications in Six Sigma, eTOM (BPF), and ITIL.
  3. Strong background in quality control processes within Telecom assurance.

Key Responsibilities:

  1. Develop and implement quality scorecards and dashboards.
  2. Collaborate with customer stakeholders to review and approve processes.
  3. Determine quality audit percentages based on individual scores.
  4. Prepare work instructions for quality audits.
  5. Identify opportunities for quality improvement and implement CSI initiatives.
  6. Assess data quality and integrity across various tools and systems.

About the Role:

This is an exciting opportunity for a motivated and detail-oriented individual to make a significant impact on our quality assurance processes.