Sales and Customer Experience Liaison
5 days ago
About the Role
The Sales and Guest Experience Coordinator plays a pivotal role in delivering exceptional guest experiences to current and prospective guests. Reporting directly to the Venue Manager, this leader will train, develop, and be accountable for the performance of Guest Experience Officers, driving subscription membership results across all programs provided by the facility.
Key Responsibilities
- Train and develop frontline staff to meet sales targets and deliver exceptional guest experiences.
- Meet new member and growth targets on a daily/weekly/monthly basis.
- Provide exceptional guest experiences in person and over the phone to existing and prospective members and guests.
- Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems.
- Assist in lead generation through digital and traditional marketing activities.
- Conduct tours of the centre/facility as necessary to turn prospective members/guests into ongoing members.
- Attend and participate in centre senior leadership meetings and projects.
Requirements
- Experience in a sales and customer-facing environment.
- Experience leading teams in the health, fitness, leisure, or recreation industries is highly regarded.
- A solid understanding of business needs and processes as pertaining to KPIs, budgets, and service standards.
- Experienced in motivating teams to reach targets.
- A people person with exceptional interpersonal skills.
- Experience in using social media platforms.
- Flexible to work days/evenings and weekends.
- National Police Check and Working with Children Check.
- First aid and CPR.
- Experience in team leadership, training, and development.
-
Customer Experience Lead
7 hours ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full timeJob DescriptionA dynamic and exciting opportunity has arisen for a Sales and Guest Experience Coordinator to join our team at Belgravia Health & Leisure Group Pty Ltd.About the RoleThis role is responsible for leading the sales and guest experience team, providing exceptional customer service, and driving subscription membership results across all programs...
-
Retail Sales Consultant
3 weeks ago
Singleton, Australia Telstra Full timeAbout the RoleWe're seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Telstra. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth through outstanding service and product knowledge.Key ResponsibilitiesProvide personalized customer...
-
Retail and Customer Experience Expert
2 weeks ago
Singleton, Australia Telstra Full timeTelstra Retail Consultant RoleWe're seeking a talented Retail Consultant to join our team at Telstra, one of Australia's most iconic brands. As a Retail Consultant, you'll be passionate about delivering outstanding customer experiences through exceptional customer service and a collaborative approach.About the RoleYou'll be responsible for empowering...
-
Customer Experience Champion
1 week ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full timeThe Role: The Sales and Guest Experience Coordinator reports directly to the Venue Manager, and will lead the team to deliver exceptional guest experience to all current and prospective guests.Train and develop frontline staff to meet sales targets, and deliver exceptional guest experiences.Meet the set new member and growth targets on a daily/weekly/monthly...
-
Customer Experience Team Lead
2 days ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full timeJob DescriptionThis role offers an exciting opportunity to join Belgravia Health & Leisure Group Pty Ltd as a Customer Experience Team Lead in NSW. As part of our dynamic team, you will be responsible for delivering exceptional customer experiences and driving sales growth across our facilities.About the RoleThe Customer Experience Team Lead reports directly...
-
Sales and Guest Experience Coordinator
5 months ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time**Singleton Gym & Swim Ctr** - Great career paths and development with an entrepreneurial organisation - ** Full time position**: - Enjoy a great work / life balance with mornings, evenings and weekend rosters **The Role**The **Sales and Guest Experience Coordinator **reports directly to the Venue Manager and Area Sales and Guest Experience Manager, who...
-
Sales and Guest Experience Lead
6 days ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full timeJob Title:Sales and Guest Experience CoordinatorAbout the Role:The Sales and Guest Experience Coordinator will lead the team to deliver exceptional guest experience to all current and prospective guests.Key Responsibilities:Train and Develop Frontline Staff: Meet sales targets and deliver exceptional guest experiences.Meet New Member and Growth Targets: On a...
-
Sales and Guest Experience Coordinator
2 weeks ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full timeAbout the RoleThe Sales and Guest Experience Coordinator at Belgravia Leisure will be responsible for leading the team to deliver exceptional guest experiences to all current and prospective guests. You will train, develop, and be accountable for the performance of Guest Experience Officers and drive all subscription membership results across all programs...
-
Sales and Guest Experience Coordinator
3 weeks ago
Singleton, Australia Belgravia Leisure Full timeThe RoleThe Sales and Guest Experience Coordinator reports directly to the Venue Manager and will lead the team to deliver exceptional guest experiences to all current and prospective guests. This role involves a mix of evening and weekend work, and the ideal candidate will have strong written and verbal communication skills and an ability to monitor and...
-
Sales and Guest Experience Coordinator
3 weeks ago
Singleton, Australia Belgravia Leisure Full timeThe Role The Sales and Guest Experience Coordinator reports directly to the Venue Manager, and will lead the team to deliver exceptional guest experience to all current and prospective guests. You will train, develop and be accountable for the performance of Guest Experience Officers and drive all subscription membership results across all...
-
Sales and Guest Experience Coordinator
3 weeks ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full timeJob Title: Sales and Guest Experience CoordinatorBelgravia Health & Leisure Group Pty Ltd is seeking a highly motivated and experienced Sales and Guest Experience Coordinator to join our team.About the Role:The Sales and Guest Experience Coordinator will be responsible for leading the team to deliver exceptional guest experiences to all current and...
-
Sales and Guest Experience Coordinator
3 weeks ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full timeAbout the RoleThe Sales and Guest Experience Coordinator will play a key role in delivering exceptional guest experiences to all current and prospective guests at our NSW, Singleton Gym and Swim Centre. This is a full-time position that offers great career paths and development opportunities within an entrepreneurial organisation.Key ResponsibilitiesTrain...
-
Customer Sales Representative
1 month ago
Singleton, Australia Repco Full timeAbout RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team members are valued and appreciated, and we deliver careers and experiences that are both challenging and rewarding.Our TeamOur Customer Service and Sales Representatives are committed to...
-
Customer Sales Representative
3 weeks ago
Singleton, Australia Repco Full timeAbout RepcoRepco is a leading brand in the automotive aftermarket, with a strong presence in Australasia. We are passionate about delivering exceptional customer experiences and are committed to providing genuine service that creates lasting impressions.Our Customer Service and Sales RepresentativesAre committed to providing genuine service and creating...
-
Sales and Guest Experience Coordinator
3 weeks ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time**NSW, Singleton Gym and Swim Centre - Singleton 2330** - Great career paths and development with an entrepreneurial organisation - Full time position - Enjoy a great work / life balance with mornings, evenings and weekend rosters - Train and develop frontline staff to meet sales targets, and deliver exceptional guest experiences. - Meet the set new member...
-
Sales and Guest Experience Coordinator
5 months ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time**NSW, Singleton Gym and Swim Centre - Singleton 2330** - Great career paths and development with an entrepreneurial organisation - Full time position - Enjoy a great work / life balance with mornings, evenings and weekend rosters **The Role** The - Train and develop frontline staff to meet sales targets, and deliver exceptional guest experiences. - Meet...
-
Customer Experience Development Manager
1 day ago
Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full timeJob OverviewWe are seeking an experienced professional to join our team as a Sales and Guest Experience Coordinator at the NSW, Singleton Gym and Swim Centre.
-
Customer Sales Representative
4 weeks ago
Singleton, Australia Repco Full timeAbout RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for quality, expertise, and knowledge. Our team members are valued and appreciated, and we deliver careers and experiences that are both challenging and rewarding.Our Customer Service and Sales Representatives:Are committed to providing genuine service, creating lasting...
-
Customer Experience Expert
3 months ago
Singleton, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our AutoGlass Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! This is a brand new Service Centre Location - Our team will be relocating from...
-
Customer Experience Specialist
2 weeks ago
Singleton, Australia Bunnings Full timeAbout the Role:Bunnings, the leading home improvement retailer in Australia and New Zealand, is seeking a highly motivated and customer-focused Customer Experience Specialist to join our team at the Singleton Warehouse.As a key member of our team, you will play a vital role in delivering exceptional customer experiences across our store, ensuring that every...