Airside Operations Coordinator

3 weeks ago

Perth Airport, Australia Perth Airport Full time

About Perth Airport

Perth Airport is Australia's Western Hub, connecting the people, businesses, and communities of Western Australia with the rest of Australia and the world.

We operate 24 hours a day, seven days a week throughout the year, providing economic, social, and cultural benefits to West Australians.

Voted Australia's best major airport in 2019, we strive to deliver a lasting first impression and a seamless, quality travel experience for our domestic, interstate, and international visitors.

We serve a diverse community and believe that our team's individual differences, talents, and insights contribute to our common goals and success.

Job Overview

We are seeking expressions of interest for an ACC Operator to join our team.

This role involves being the first point of contact for our Landside systems, including car park systems, managing security, and assisting with queries and operational issues as necessary.

You will work closely with our Ground Transport Team to ensure a smooth and professional operation at all times.

Main Responsibilities

  1. Monitor a range of surveillance systems and respond to system alarms across the Airport Estate.
  2. Ensure correct audits and timely responses are recorded accurately in our system Gallager.
  3. Liaise with law enforcement as appropriate.
  4. Assist with the management of emergency resources and liaise with ground handling agents in relation to day-to-day operations.
  5. Respond to telephone queries and monitor Perth Airport and tower VHF radio frequencies.
  6. Allocate parking bays for Perth Airport aprons and maintain relevant contact databases.
  7. Update operational notices as required.

Requirements

We are looking for someone who can think on their feet, demonstrate excellent active listening skills, and problem-solve critical issues quickly and accurately.

You should be proactive, work well in a team, and achieve win-win situations.

You are comfortable using MS Office and confident with new technologies.

Prior aviation experience is highly preferred but not essential.

Benefits

Perth Airport is an Equal Opportunities Employer and committed to building an equitable and diverse workforce representative of the community we serve.

We encourage applications from all communities and backgrounds.

While this role is advertised as full-time, we are happy to consider requests for flexibility around working hours.

Estimated Salary Range: $65,000 - $90,000 per annum

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