Customer Success Lead

18 hours ago

Sydney, New South Wales, Australia beBeeEngagement Full time $109,800 - $183,500

Job Overview

We are seeking a seasoned professional to lead our customer engagement efforts. As an Engagement Manager, you will play a pivotal role in driving satisfaction throughout the customer lifecycle.

This strategic position requires collaboration with various teams to deliver campaigns, programs, and content that meet customer needs.

The successful candidate will be accountable for meeting revenue targets and ensuring customers derive maximum value from our products and services.

Key Responsibilities

  • Demonstrating a passion for the job and leading by example in achieving sales and delivery mission goals.
  • Collaborating with sales counterparts to understand customer needs and business objectives.
  • Identifying opportunities for new services by understanding potential use cases and articulating business value.
  • Executing as an Engagement Manager in assigned areas with full accountability for meeting or exceeding revenue targets.
  • Communicating relevant customer success stories, services offerings, and metrics to demonstrate value to customers.

Requirements

  • Domain knowledge and experience working with customers to realize business value through production implementations.
  • Proven experience in senior customer-facing roles requiring influencing, validating, negotiating, understanding, and execution.
  • Excellent customer-facing skills, including communication with executives and other stakeholders.
  • A consistent track record of identifying customer needs and implementing successful solutions.
  • Strong leadership experience, good project governance, and delivery excellence.
  • Service delivery and program management skills with the ability to synthesize customer success outcomes into well-structured plans.

About Our Company

We are a global organization with over 10,000 organizations relying on our Data Intelligence Platform.

Benefits

We offer comprehensive benefits and perks to support our employees' needs.

  • Customer Success Lead

    17 hours ago

    Sydney, New South Wales, Australia beBeeAdvocate Full time $90,000 - $120,000

    Customer Success LeadJob Summary:We are seeking a highly motivated and customer-focused Digital Customer Success Manager to drive long-term business growth through effective partnerships. In this role, you will be responsible for ensuring customers achieve a return on investment (ROI), value, and success with ELMO products.The ideal candidate will have...

  • Customer Success Lead

    3 days ago

    Sydney, New South Wales, Australia Smartly Full time $90,000 - $120,000 per year

    Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? In this role, you will be responsible for leading a team of Customer Success Managers and /or Associates and being...

  • Customer Success Lead

    3 days ago

    Sydney, New South Wales, Australia clearer Full time $104,000 - $130,878 per year

    At , we're reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: empower our partners with tools that streamline their operations, build trust, and drive sustainable growth. We're not just a technology company—we're here to make ecommerce smarter,...

  • Customer Success Lead

    5 hours ago

    Sydney, New South Wales, Australia Clearer Full time

    Get AI-powered advice on this job and more exclusive features.At clearer.io, we're reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: empower our partners with tools that streamline their operations, build trust, and drive sustainable growth. We're not...

  • Customer Success Lead

    7 days ago

    Sydney, New South Wales, Australia Audience Republic Full time

    Join to apply for the Customer Success Lead role at Audience RepublicAbout Audience Republic: Audience Republic is an all-in-one CRM and marketing platform built for events and venues. We work with some of the biggest names in the world—powering events featuring artists like Taylor Swift, Paul McCartney, Post Malone, Elton John, RÜFÜS DU SOL, ODESZA, and...

  • Customer Success Lead

    7 days ago

    Sydney, New South Wales, Australia Audience Republic Full time

    Join to apply for the Customer Success Lead role at Audience RepublicAbout Audience Republic: Audience Republic is an all-in-one CRM and marketing platform built for events and venues. We work with some of the biggest names in the world—powering events featuring artists like Taylor Swift, Paul McCartney, Post Malone, Elton John, RÜFÜS DU SOL, ODESZA, and...

  • Customer Success Lead

    16 hours ago

    Sydney, New South Wales, Australia Audience Republic Full time

    Join to apply for the Customer Success Lead role at Audience RepublicAbout Audience Republic: Audience Republic is an all-in-one CRM and marketing platform built for events and venues.We work with some of the biggest names in the world—powering events featuring artists like Taylor Swift, Paul McCartney, Post Malone, Elton John, RÜFÜS DU SOL, ODESZA, and...

  • Customer Success Lead

    2 days ago

    Sydney, New South Wales, Australia clearer Full time

    Get AI-powered advice on this job and more exclusive features.At clearer.io, we're reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: empower our partners with tools that streamline their operations, build trust, and drive sustainable growth. We're not...

  • Customer Success Lead

    2 days ago

    Sydney, New South Wales, Australia clearer Full time

    Get AI-powered advice on this job and more exclusive features.At clearer.io, we're reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: empower our partners with tools that streamline their operations, build trust, and drive sustainable growth. We're not...

  • Customer Success Lead

    13 hours ago

    Sydney, New South Wales, Australia Weel Full time

    **About Weel**Weel (Previously Divipay) is Australia's leading spend management solution, providing software to help businesses streamline and control company-wide spending.As we work towards becoming the epicentre for how every business manages and spends money, we keep our colleagues and customers at the forefront of every decision. We believe in a culture...