Customer Success Lead

6 hours ago

Sydney, New South Wales, Australia beBeeAdvocate Full time $90,000 - $120,000
Customer Success Lead

Job Summary:

We are seeking a highly motivated and customer-focused Digital Customer Success Manager to drive long-term business growth through effective partnerships. In this role, you will be responsible for ensuring customers achieve a return on investment (ROI), value, and success with ELMO products.

The ideal candidate will have excellent communication and partnership skills, as well as the ability to work closely with customers to understand their needs and deliver tailored solutions.

Key Responsibilities:

  • Foster customer loyalty by developing strategic partnerships that drive revenue growth.
  • Become the primary advocate for ELMO's products, building strong relationships with customers and collaborating with internal stakeholders to deliver exceptional customer experiences.
  • Work closely with customers to understand their business goals and objectives, and develop targeted plans to help them achieve success with ELMO products.

About Us:

Our organization is a leading provider of HR technology solutions to mid-sized organisations across Australia and New Zealand. We empower HR professionals to play an integral role in company decision making.

Our dynamic and supportive work environment offers flexible working arrangements and opportunities for professional growth and development.

Are you a driven and customer-focused individual who is passionate about delivering exceptional results? If so, we encourage you to apply for this exciting opportunity.

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