Membership Services Representative

3 weeks ago


Perth, Western Australia Zap Full time
Drive Member Growth and Sales

Zap Fitness 24/7 is Australia's fastest-growing 24-hour gym chain with world-class facilities across the country. We're passionate about helping our members achieve their fitness goals and live a healthier lifestyle.

We're seeking a Membership Services Representative to join our team at the Willetton Zap Club. As a key member of our team, you'll be responsible for delivering exceptional member experiences and building strong relationships with our customers.

Your key responsibilities will include:

  • Driving member growth and sales through effective customer engagement and retention strategies
  • Providing high-end premium service to our members, ensuring their needs are met and exceeded
  • Building strong relationships with members and stakeholders to drive business growth
  • Performing administrative duties as required to support the team

We're looking for someone with:

  • Demonstrated experience in a fast-paced customer service role
  • Interest and passion for health and fitness
  • Intermediate computer skills
  • Excellent communication and presentation skills
  • Ability to work autonomously and as part of a team

We offer a competitive hourly rate, plus commission, and a fun working environment. You'll also receive a FREE gym membership to practice what you preach. Plus, enjoy additional benefits like anniversary leave days and a free gym membership for friends and family.

Elevate your career with access to our industry-leading learning and development content. Explore our FLG Learning Hub, featuring 90,000+ online courses to boost your skills and knowledge. Apply now and take the first step towards a rewarding career with Zap Fitness 24/7.



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