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Financial Support Specialist

2 weeks ago

Adelaide, South Australia beBeeCustomerService Full time $65,400 - $83,100
Support Customers in Financial Difficulty

We're seeking a dedicated individual to provide exceptional customer service and support to those experiencing temporary or ongoing financial difficulty.

Key Responsibilities:
  • Hold phone-based conversations with customers who are facing financial challenges.
  • Provide tailored solutions to assist customers in managing their obligations and safeguarding their financial interests.

What You'll Bring:

  • Previous experience in a customer-facing role, particularly in banking or collections.
  • Excellent communication and problem-solving skills.
  • A caring and empathetic nature, with the ability to deal with challenging situations.
  • High level of computer literacy and attention to detail.

Benefits Include:

  • Flexible work options, including hybrid schedules and compressed weeks.
  • Health and well-being support, including discounted gym memberships and private health insurance options.
  • Opportunities for professional development and growth within the company.