Quality Assurance Manager

4 weeks ago


Dandenong, Victoria, Australia Lactalis Australia Full time
Quality Manager - Multi-Site

We are Lactalis Australia, a leading dairy company with a strong presence in the global market. Our commitment to quality and food safety is unwavering, and we are seeking an experienced Quality Manager to join our team.

The successful candidate will be responsible for overseeing the compliance to standards across our entire manufacturing process, from raw materials to finished goods. This will involve reporting and monitoring of key quality KPIs, managing non-compliance issues, and driving continuous improvement to enhance the quality and safety of our products and processes.

Key responsibilities will include:

  • Reporting and monitoring of key quality KPIs to drive quality and food safety improvements.
  • Overseeing the management of all non-compliance issues and ensuring correct processes are followed and corrective actions are implemented.
  • Responsible for driving continuous improvement to improve the quality and safety of our current and new products and processes.
  • Ensuring compliance to the correct quality and food safety procedures.
  • Ensuring the quality improvement plans for each site are kept updated and actions are closed out on time.
  • Actively participating in the withdrawal and recall process and working with sites through the recall process to identify root cause.
  • Providing guidance through the new product development process to ensure specifications are accurate and food safety and quality risks are managed appropriately.
  • Ensuring all quality and food safety hazards are identified and controlled.
  • Coordinating the GMP improvement program across the sites.
  • Ensuring the implementation of the Lactalis quality procedures across the sites.
  • Conducting leadership quality audits to monitor quality risk across the sites.
  • Reviewing site quality dashboards and helping sites understand trends and implementing actions where required.
  • Data analysis and monitoring for weekly/monthly reporting.
  • Advising and supporting SBU sites and leadership team on all matters relating to quality.

Requirements for the role include:

  • 5+ years' experience in a food manufacturing/FMCG quality role.
  • Tertiary qualification consistent with the industry (desirable).
  • Knowledge/understanding of GFSI, HACCP, and customer standards.
  • Strong communication skills and ability to liaise/influence people at all levels of the business.
  • Excel and SAP knowledge.
  • Strong continuous improvement focus.


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