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Office Coordinator

2 months ago

Brisbane, Queensland, Australia Nous Group Full time
About Nous Group

Nous Group is a leading international management consultancy with a strong presence in Australia and New Zealand, the UK, Ireland, and Canada. We are a values-based organization that is dedicated to improving people's lives through innovative and enduring solutions.

Job Summary

We are seeking an experienced Office Coordinator to join our Brisbane office team. As the front-face of Nous, you will be responsible for providing exceptional customer service, supporting day-to-day operational and administrative functions, and contributing to the success of our team.

Key Responsibilities
  • Customer Service and Reception
    • Provide a warm and welcoming experience for visitors, clients, and colleagues
    • Answer phone calls, respond to emails, and manage couriers
  • Administrative Support
    • Manage stock supplies, approve invoices, and maintain room bookings
    • Keep the office space tidy and organized
  • Event Planning and Execution
    • Organize and execute office events that foster a culture of care and connection
  • Operational Support
    • Liaise with building management for maintenance and repairs
    • Ensure a smooth process for new starters, leavers, and secondees
  • Continuous Improvement
    • Drive continuous improvement in administrative processes and systems
Requirements
  • Previous Experience
    • Previous experience in a customer service or coordination role is desirable
  • Skills and Qualities
    • Exceptional focus on customer service standards
    • Superb attention to detail
    • Excellent computer skills, including proficiency in the Microsoft Office suite
    • A flexible attitude and willingness to go above and beyond for customer satisfaction
    • Ability to prioritize and multi-task in a busy and sometimes ambiguous environment
About Nous

Nous is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people.

To apply for a role at Nous in Australia, you must have Australian Permanent Residency or the right to work in Australia.