Logistics Delivery Coordinator

3 weeks ago


Melbourne, Victoria, Australia Viva Energy Australia Full time
About Viva Energy Australia

Viva Energy Australia is a leading energy company that provides fuel and energy solutions to customers across the country. We are committed to supporting our evolving energy needs and helping to build a secure and sustainable energy future.

About the Role

We are seeking a Logistics Delivery Coordinator to join our team in our Docklands office. As a Logistics Delivery Coordinator, you will be responsible for executing and optimizing the safe delivery of fuel to our retail and commercial customer network. You will work closely with our planning team to ensure the most efficient use of the available fleet, focusing on the balancing of customer service versus cost.

Key Responsibilities
  • Manage incoming requests related to the safe loading and delivery of fuel to our customers
  • Process changes to the plan when unforeseen issues arise due to vehicle breakdowns, traffic delays, product supply issues etc
  • Ensure all relevant data such as dips, densities, tank status, terminal and site outages are captured accurately
  • Provide excellent customer service through the timely and accurate resolution of all queries
  • Work closely with our planning team to ensure the most efficient use of the available fleet, focusing on the balancing of customer service versus cost
About You
  • Previous experience in transport or customer service
  • Relevant road transport logistics or supply chain experience advantageous, but not essential
  • Good computer literacy, including the use of Microsoft Office
  • Proficient problem solving skills and an ability to think laterally to achieve favourable outcomes for our customers
  • Well-developed communication skills, including written, verbal and listening skills to ensure clear and accurate communication with both internal and external stakeholders
What We Offer
  • A competitive package including performance incentives
  • 25% fuel discount
  • We pay your permanent and total disability and death cover insurance
  • A range of benefits to help you to Grow, Belong and Thrive


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