Employee Relations Specialist
1 day ago
We are seeking an experienced Employee Relations Advisor to join our team at Bupa. As a key member of our People Services team, you will play a critical role in providing high-quality support and guidance to our employees and leaders.
Key Responsibilities- Manage employee relations cases effectively, providing timely and accurate advice and guidance on People policies and processes.
- Develop collaborative working relationships with stakeholders to manage, advise on, and provide solutions to resolve employee relations matters.
- Utilize Bupa's case management system to track and record all cases accurately, ensuring access to quality data.
- Provide coaching and support for Leaders to build their capability on People processes and Bupa systems.
- Ensure fair and accurate interpretation of contract terms, Employment Agreements, and applicable Awards.
- Act as an escalation point for People Services Administrators in relation to generalist people enquiries, including application of relevant People policies and processes.
- Proactively contribute to team performance by identifying opportunities to improve / standardise existing People policies, processes, and documentation.
We offer a range of benefits to support your wellbeing, career development, and work-life balance. These include:
- A healthy work-life balance with flexible working arrangements.
- Leadership support and opportunities for career growth and development.
- Reduced private health cover.
- Study leave and volunteering options.
- Access to a range of benefits, including health insurance subsidies, gym and spa discounts, and more.
To be successful in this role, you will need:
- Demonstrated experience managing end-to-end employee relations cases.
- Experience coaching leaders and employees on People processes, systems, and policies.
- Experience with interpretation and application of employment contracts, Awards, and Enterprise Agreements.
- Excellent communication skills with the ability to convey complex concepts in a manner suited to the audience.
- Experience using HRIS systems, preferably Workday.
- Highly organised with strong attention to detail.
- Previous experience working within healthcare or aged care would be beneficial.
Bupa is an international healthcare group committed to helping people live longer, healthier, happier lives. We operate in Australia, New Zealand, and Hong Kong, supporting over 6.5 million customers through a range of health and care services. Our people reflect the diversity of our community, and we value and respect individual wellbeing, identity, and story.
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