
Event Experience Specialist
3 hours ago
We are seeking an experienced Event Experience Specialist to join our global event technologies team. This specialist will be responsible for creating memorable event experiences that engage and transform organisations, serving as an invaluable partner on our customers' journey to success.
The Role
This role involves the successful planning, management, and execution of production events. The Event Experience Specialist will implement processes and SOPs to drive consistency in event execution, identify and resolve operational problems, and optimise the deployment of production resources.
Responsibilities
- Collaborate with clients and our creative team to deliver innovative and experiential solutions.
- Address client needs by organising meetings, maintaining show documentation, and responding to questions in a timely fashion.
- Execute project planning of all events using our systems and processes.
- Plan resources and logistics across all assigned production work.
- Partner with the Sales team by providing scoping and pricing for managed accounts and production projects.
- Execute all Program Production functions to deliver events at high levels of production efficiency within budget, scope, and timeline.
- Develop, analyse, and manage project budgets, collaborating with leads to mitigate risks and sub-rental spend.
- Build and maintain strong relationships with clients at all levels, delivering outstanding service and focusing on retention.
- Reconcile events and deliver wrap reports; ensure all administrative data and paperwork are entered, submitted, cross-checked, and reconciled.
Requirements
- 5-7 years' experience in a Project Manager or Producer role.
- Strong sales and customer-facing skillset.
- Great understanding of the event lifecycle.
- Ability to work harmoniously with clients to understand their needs.
- Understanding of different event types and how to create an impact.
- Strong people management skills.
- Problem solving and the ability to adapt.
What We Offer
We offer a supportive and inclusive environment where your unique skills and perspectives are celebrated. Our company values diversity, equity, and inclusion, and we prioritise equal opportunities for all employees.
- Diversity, equity, and inclusion programs that foster a welcoming workplace for all.
- Wellness initiatives prioritising physical and mental well-being.
- Opportunities for career progression and professional growth.
- Commitment to sustainability initiatives, contributing to a greener future.
- Salary packaging options.
We are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and chat with our team to learn more about this opportunity.
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Events Services
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