Chief Digital Infrastructure Strategist

3 days ago

Melbourne, Victoria, Australia beBeeCloud Full time $180,000 - $200,000

As a Cloud Solution Architect Manager, you will play a pivotal role in guiding your team to adhere to operational standards and practices throughout sales and delivery processes.

Your expertise will be instrumental in coordinating activities across customer groups to meet defined objectives and ensure customer satisfaction.

Key Responsibilities
  1. Monitor the team's approach to managing business and technical risks, applying governance principles to identify, communicate, and reduce such risks.
  2. Ensure work aligns with industry procedures.
  3. Prioritize tasks according to business needs and organizational goals.
Customer Centricity
  1. Support the team in delivering efficient services and a consistent customer experience.
  2. Address customer risks and challenges, handle confidence calls, and implement strategies to enhance customer experience, value realization, and adoption of cloud solutions.
Technical Leadership
  1. Provide subject matter expertise and contribute to global internal communities.
  2. Advise the team on industry best practices and represent cloud solutions through presentations and community engagement.
Qualifications and Experience
  • Bachelor's Degree in relevant fields AND 8+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
  • 3+ years people management experience managing consultant practice managers, technical sales managers, and/or technical architect managers.

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