Cloud Operations Manager Role

3 weeks ago


Melbourne, Victoria, Australia Amazon Full time

About Amazon Web Services

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Amazon Web Services (AWS) is a pioneering cloud platform that empowers businesses to innovate and deliver extraordinary customer experiences. As a global leader in cloud computing, we provide a robust suite of products and services that help companies like yours succeed.

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Job Description

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We're seeking an experienced Technical Operations Manager to join our team in Sydney. As a key member of our leadership team, you'll be responsible for managing a high-performing team of support engineers who deliver exceptional customer experiences every day.

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Your primary focus will be on driving the development, coaching, and engagement of our engineers, as well as hiring and inspiring top talent to join our team. You'll work closely with peers to develop workforce plans, drive initiatives, and achieve outcomes at both the site and regional levels.

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As a Technical Operations Manager, you'll leverage your expertise to provide valuable insights to internal AWS teams, ensuring that we continue to improve our services and meet the evolving needs of our customers.

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Requirements

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To succeed in this role, you'll need:

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  • A strong understanding of cloud technology and experience working with software development, support, and/or infrastructure teams.">
  • A proven track record of recruiting and retaining top talent and excelling in people management tasks.">
  • Strong project and product management experience, with the ability to define priorities for engineering teams and coach others through project lifecycles.">
  • Excellent verbal and written communication skills, with demonstrated technical leadership experience.">
  • Flexibility to work weekends and evenings when required.">
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What We Offer

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At AWS, we value diversity, equity, and inclusion. We're committed to creating a workplace where everyone feels welcome and can thrive. Our inclusive culture empowers us to learn from each other's differences and deliver the best results for our customers.

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We offer a competitive salary package, including an estimated $120,000 - $180,000 per year, depending on experience. Our comprehensive benefits program includes flexible work arrangements, professional development opportunities, and a supportive team environment.

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About Us

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Amazon is a diverse and inclusive company that values creativity, innovation, and collaboration. We're committed to making a positive impact on our customers, employees, and the communities we serve.

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We're an equal opportunities employer and welcome applications from candidates with diverse backgrounds and experiences.



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