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Digital Health Support Specialist

1 month ago

Sydney, New South Wales, Australia NSW Government Full time
Job Summary

We are seeking a skilled Digital Health Support Specialist to join our team at the Northern Sydney Local Health District. As a key point of contact, you will provide exceptional customer service and support to our staff, ensuring they have the necessary tools and resources to deliver high-quality patient care.

Key Responsibilities
  • Provide timely and effective support to staff, addressing their queries and concerns related to digital health technology.
  • Collaborate with stakeholders to identify and implement solutions that meet the needs of our organization.
  • Develop and deliver education sessions to staff on efficient use of digital health technology.

Requirements
  1. Experience working in a healthcare or digital setting, with a strong understanding of customer support principles.
  2. Excellent interpersonal and negotiation skills, with the ability to advocate for customers and manage expectations.
  3. Ability to work effectively under pressure, prioritizing tasks and meeting deadlines.

About Us
We are a health service that values diversity, inclusivity, and respect. Our team is passionate about delivering exceptional care to our patients and communities. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.