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Customer Service Team Member

2 months ago

Lithgow, Australia Bunnings Full time
About the Role

Bunnings is seeking a Customer Service Team Member to join our Lithgow Store team. As a key member of our team, you will be responsible for providing exceptional customer service, managing stock, and maintaining a clean and tidy work environment.

Key Responsibilities
  • Provide our customers with a best-in-class experience across the store
  • Be responsible for stock management and maintaining a clean and tidy work environment
  • Serve customers via our checkout registers
  • Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way
What We're Looking For

We're looking for team members who are passionate about helping others and are keen to learn and grow. If you have a genuine passion for customer experience, are able to approach, connect and confidently interact with customers, and are eager to learn about products and services, we'd love to hear from you.

Benefits
  • Our flexible and informal work environment which helps bring balance between work and home
  • Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch
  • Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café
  • 12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks
  • The opportunity to create a real difference in your local community and environment
What's Involved

As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you'll receive a personality profile which will tell you a little bit more about yourself.

If successful, you will then be invited to complete an online video interview by email. Don't worry, it's only 3 questions and should take you about 15 minutes to complete.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you.