Retail Customer Service Officer

2 months ago


Lithgow, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**About the role**:

- Fixed Term 3 Month Role, Part Time, 2 days per week
- Thursday & Friday 8.55am-5.16pm
- Adult Pay Rate $27.48 increases to $29.37 after training + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Lithgow, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Lithgow, Australia Ashdown Consulting Full time

    $38.04 ph + super - 12 Month Contract - Lithgow / WFH **Customer Service Representative | 12 Month Contract | $42.18 p/h Including Super** - $38.04 ph + super - 12 Month Contract - Lithgow / WFH **About the Company** We are seeking multiple experienced Customer Service Representatives to join a large NSW government organisation based in Lithgow. This role...


  • Lithgow, Australia coles Full time

    About the RoleColes Supermarkets is seeking a Customer Service Agent to join our team. As a key member of our delivery team, you will be responsible for safely navigating our iconic Coles vans to deliver customer orders to their homes.About YouAbility to work with enthusiasm, energy, and pace to provide great customer experiencesUnrestricted Australian...


  • Lithgow, Australia Ashdown Consulting Full time

    $38.04 p/h + super - 12 Month Contract - Lithgow / WFH **Customer Service Representative | 12 Month Contract | $42.18 p/h Including Super** - $38.04 ph + super - 12 Month Contract - Lithgow / WFH **About the Company** We are seeking multiple experienced Customer Service Representatives to join a large NSW government organisation based in Lithgow. This role...


  • Lithgow, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Lithgow, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/2 - Ongoing Full-Time & Ongoing Part-time roles - Lithgow **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven...


  • Lithgow, Australia Indigeco Full time

    WFH available - 4 month contract - Lithgow location **Description** Position Title: Customer Service Representative Duration: 4 month contract Location: Lithgow Pay Rate: $35.98 per hour + Super - Need excellent written and verbal communication skills - **Previous gov experience is required**: - Intermediate computer skills required - Typing - Using...

  • Customer Sales

    3 months ago


    Lithgow, Australia Repco Full time

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment_ **Repco **is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are...


  • Lithgow, Australia NSW Government -NSW Police Force Full time

    This role is open to Aboriginal and Torres Strait Islander applicants only, in accordance with the NSW Police Force Aboriginal Employment Strategy._ - Applicants for this role must be of Aboriginal and Torres Strait Islander decent, identify as being an Aboriginal and be accepted by the Aboriginal community as defined by the Aboriginal Land Rights Act 1983....

  • Retail Team Member

    5 months ago


    Lithgow, Australia Supercheap Auto Full time

    **Retail Team Member Supercheap Auto Lithgow (New South Wales)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to make it SUPER We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we want...

  • Security Officer

    5 months ago


    Lithgow, Australia Certis Security Australia Full time

    Certis Security Australia Certis Security is a leading provider of integrated security solutions for businesses and organisations across various industries. With over 95 years of experience and heritage in security, Certis Security Australia combines advanced security, technology, concierge and other services into one seamless solution that delivers beyond...

  • Security Officer

    5 months ago


    Lithgow, Australia Certis Security Australia Full time

    Certis Security Australia Certis Security is a leading provider of integrated security solutions for businesses and organisations across various industries. With over 95 years of experience and heritage in security, Certis Security Australia combines advanced security, technology, concierge and other services into one seamless solution that delivers beyond...


  • Lithgow, Australia TAFE NSW Full time

    TAFE NSW Life-Changing Careers **Customer Service Representative** **Lithgow and Bathurst** **1x permanent part time position in Bathurst and 1x permanent part time position in Lithgow** **Base Salary $66,212 - $73,085 p.a plus superannuation and annual leave loading.** At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer...


  • Lithgow, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/2 (8 roles) - Ongoing Full-Time - Lithgow **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the...


  • Lithgow, New South Wales, Australia nrmjoEnvironmental jobs, NRM Full time

    The OpportunitynrmjoEnvironmental jobs, NRM is seeking a highly motivated and suitably qualified or experienced applicant to fill the position of Environmental Services Officer within the Environmental Services department of Council.Reporting to the Team Leader Environment, you will be responsible for providing the local community with effective regulatory...


  • Lithgow, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/2 (4 roles) - Ongoing Part-Time (35 hours per fortnight) - Lithgow **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day,...


  • Lithgow, Australia nrmjoEnvironmental jobs, NRM Full time

    The OpportunitynrmjoEnvironmental jobs, NRM is seeking a highly motivated and suitably qualified or experienced applicant to fill the position of Environmental Services Officer within the Environmental Services department of Council.Reporting to the Team Leader Environment, you will be responsible for providing the local community with effective regulatory...

  • Revenue Officer

    5 months ago


    Lithgow, Australia Lithgow City Council Full time

    **Job No**: **LCCNSW3821** *** **Location**: **Lithgow, NSW**: **The Opportunity**: - Lithgow City Council _has an exciting opportunity for a **Revenue Officer **to join their team in Lithgow, NSW. Reporting to the Senior Revenue Officer, you will be responsible for supporting and contributing to the efficient and effective processing and maintaining of...

  • Revenue Officer

    5 months ago


    Lithgow, Australia Lithgow City Council Full time

    **The Opportunity**: - Lithgow City Council _has an exciting opportunity for a **Revenue Officer **to join their team in Lithgow, NSW. Reporting to the Senior Revenue Officer, you will be responsible for supporting and contributing to the efficient and effective processing and maintaining of databases, claims and delivery of Water/Sewer billing functions....


  • Lithgow, Australia Marathon Health AU Full time

    headspace opportunities Posted: Mon, 23 September 2024 **Join Our Team at Marathon Health!** Are you a dynamic and friendly individual with a passion for providing exceptional customer service and administrative support? We’re looking for a part-time **Program Support Officer** who can be the welcoming face of our headspace centre in Lithgow. If you...