Senior Academic Program Coordinator

1 day ago

Canberra, ACT, Australia face2face Recruitment Full time
About the Role

Face2face Recruitment is seeking an experienced Course Coordinator to join our team. As a key member of our department, you will be responsible for the comprehensive management and coordination of academic courses.

Main Responsibilities
  • Course Planning and Scheduling: Oversee course schedules to ensure alignment with academic calendars and guidelines.
  • Facilitator Support: Provide administrative support to faculty managers and facilitators, ensuring course materials are prepared and assisting with classroom and online setup.
  • Student Engagement: Respond to student inquiries, provide guidance on course-related issues, and facilitate communications between students and the department.
  • Course Evaluations and Feedback: Administer and track student course evaluations, gather feedback, and provide reports to faculty managers and administrators.
  • Resource Coordination: Coordinate course resources, including textbooks, digital materials, and instruction tools needed by facilitators.
  • LMS Administration: Assist in the administration of the department's LMS, including uploading course materials, tracking student progress, and basic troubleshooting.
General Administrative Tasks
  • Financial Management: Assist with financial tasks, such as tracking expenditure, processing invoices, and managing payment to external vendors.
  • Procurement and Contracts: Assist in procurement activities and manage vendor contracts according to department policies.
  • Concierge and Support Services: Provide concierge support to the section, facilitators, or visitors, including managing logistics and catering.
  • Administrative Support: Perform general administrative tasks, such as record-keeping, filing, and handling correspondence.
Requirements
  • Experience in course coordination or academic administration, with strong attention to detail.
  • Proficiency in LMS administration or ability to quickly learn.
  • Effective stakeholder management with excellent verbal and written communication skills.
  • Adaptability to change, including the ability to multi-task and prioritize.
  • Excellent organizational and multitasking ability.
What We Offer

The successful candidate can expect a salary of $48 - 60 per hour, plus superannuation benefits.

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