Western Sydney Hospitality Professional

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Part time $56,000 - $64,000

Dynamic Concierge Opportunities

Join our team at the heart of Western Sydney and be part of a vibrant community.

Key Responsibilities:

  • Welcome guests in a friendly courteous manner and offer answers and advice on club-related topics when asked.
  • Ensure sign-in procedures are followed according to the Registered Clubs Act 1976 and Blacktown Workers Club Group Entry policies.
  • Take delivery of incoming mail and newspapers and distribute as required.
  • Ensure compliance with the Clubs Responsible Service of Alcohol policy and make necessary announcements over the public address system.
  • Receive telephone calls and assist with membership enquiries, including new memberships as directed.

What You Need to Succeed:

  • A current NSW Responsible Service of Alcohol competency (RSA).
  • A current NSW Responsible Conduct of Gambling competency (RCG).
  • Excellent communication and interpersonal skills.
  • Excellent customer service, attention to detail, and time management skills.
  • Ability to follow instruction and use initiative.
  • Basic computer skills.
  • Physical and environmental demands: ability to stand for long periods.
  • Passion for delivering exceptional customer experiences.
  • Understanding of WH&S policies and procedures.
  • Flexibility to work nights, weekends, and flexible hours.

Why Work With Us?

We pride ourselves on maintaining a true sense of community. Our club is the entertainment capital of Western Sydney, featuring five floors of sporting and health facilities, four restaurants, multiple function rooms, a showroom, and other amenities.

About Us:

Blacktown Workers Club has built a proud record of achievement through its strong relationship with members and the community. We're a dynamic team that's passionate about delivering exceptional customer experiences.

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