Member Engagement Specialist

4 weeks ago


Bundaberg city centre, Queensland, Australia RACQ Full time
About the Role

RACQ is seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Consultant. In this role, you will be responsible for delivering exceptional customer service experiences to our members, providing tailored solutions across a range of assistance, insurance, and banking products and services.

Key Responsibilities
  • Creating and implementing customer-centric solutions to meet the needs of our members
  • Providing exceptional customer service via phone, email, and in-person interactions
  • Working collaboratively with our team to achieve business objectives and improve member satisfaction
  • Staying up-to-date with product and service offerings to provide informed advice to our members

What We Offer

As a Member Engagement Consultant at RACQ, you will have access to a range of benefits, including:
  • Competitive salary and superannuation
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Flexible working arrangements to suit your needs

About Us

RACQ is a leading provider of financial services and insurance products in Queensland. We are committed to delivering exceptional customer experiences and making a positive impact in our community. If you are passionate about customer service and want to be part of a team that is dedicated to excellence, we encourage you to apply for this exciting opportunity.

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