Retail Sales Specialist

4 days ago

Mentone, Victoria, Australia Beaumont Tiles Full time
Job Title: Retail Sales Specialist

We are seeking a motivated and customer-focused Retail Sales Specialist to join our dynamic team at Mentone. This role is ideal for someone passionate about sales, with a knack for engaging customers and driving sales results. You will play a crucial part in our company's success by providing exceptional customer service, increasing sales, and meeting key performance indicators (KPIs).

Key Responsibilities:
  • Greet and engage with customers, providing a high level of customer service.
  • Understand customer needs and recommend products that meet those needs.
  • Achieve and exceed sales targets and KPIs.
  • Maintain in-depth knowledge of products and services offered.
  • Handle customer queries and complaints efficiently and professionally.
  • Ensure the sales showroom is tidy and visually appealing.
  • Process transactions and handle payments.
  • Participate in training and development programs

KPI's
  • Consistently achieve monthly sales targets.
  • Maintain a high level of customer satisfaction, aiming for positive feedback.
  • Efficiently manage and close sales, with a focus on increasing average transaction value.
  • Demonstrable growth in product knowledge and expertise.
  • Adherence to store policies and procedures.
  • Contribution to team sales goals and overall store performance.

What's On Offer:
  • This is a full-time position, five days per week, worked between Monday – Saturday. Weekday hours between 8.00am – 5.00pm and Saturday hours are between 9.00am – 4.00pm.
  • Competitive salary and commission structure.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • Comprehensive training, coaching, and development programs to enhance your skills and knowledge.

About Beaumont Tiles

Beaumont Tiles brings over 60 years of industry experience to the forefront of tile, flooring, bathroom, kitchen, and laundry solutions. Our journey spans six decades of success and growth, highlighted by our inspiring showrooms. At the heart of our operations is a commitment to exceptional customer service, underpinned by extensive industry expertise and a selection of quality, innovative products offered at competitive prices. We cater to a diverse clientele, including retail customers and domestic builders, property developers and interior designers. Our aim is to provide a comprehensive solution that ensures a seamless and stress-free shopping experience for all.


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