
Chief Customer Advocate
1 week ago
Customer Service Excellence Opportunity
A distinguished Customer Consultant is sought to deliver exceptional customer experiences through proactive and empathetic engagement.
- Main Responsibilities:
- Handle complex customer inquiries in a timely, professional, and solution-focused manner.
- Provide comprehensive support for both new and existing customers addressing a wide range of issues from account setup to resolution of missed payments.
- Built long-term relationships with customers via active listening and transparent communication.
- Demonstrate strong interpersonal skills to foster customer loyalty and satisfaction.
Requirements:
- Prior experience in customer-facing roles or call centre environments.
- Exceptional verbal and written communication skills.
- Ability to collaborate with cross-functional teams and build relationships with diverse customer groups.
- A highly motivated individual focused on delivering high-quality results and supporting team objectives.
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