Chief Customer Advocate

1 week ago


Brisbane, Queensland, Australia beBeeCustomer Full time $36,600 - $68,240

Customer Service Excellence Opportunity

A distinguished Customer Consultant is sought to deliver exceptional customer experiences through proactive and empathetic engagement.

  • Main Responsibilities:
  • Handle complex customer inquiries in a timely, professional, and solution-focused manner.
  • Provide comprehensive support for both new and existing customers addressing a wide range of issues from account setup to resolution of missed payments.
  • Built long-term relationships with customers via active listening and transparent communication.
  • Demonstrate strong interpersonal skills to foster customer loyalty and satisfaction.

Requirements:

  • Prior experience in customer-facing roles or call centre environments.
  • Exceptional verbal and written communication skills.
  • Ability to collaborate with cross-functional teams and build relationships with diverse customer groups.
  • A highly motivated individual focused on delivering high-quality results and supporting team objectives.


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