Clinical Support Specialist

7 days ago

Melbourne, Victoria, Australia beBeeOrthopaedic Full time $80,000 - $120,000
Clinical Support Professional - Orthopaedics & Endoscopy

Clinical support specialists play a pivotal role in delivering exceptional patient care. By providing expert assistance and promoting product knowledge, they contribute to breaking health barriers and empowering individuals to achieve limitless possibilities.

This is a dynamic role that requires adapting to changing environments, collaborating with healthcare professionals, and staying up-to-date on industry developments. To excel in this position, you must possess strong clinical skills, effective communication abilities, and a commitment to lifelong learning.

  • Key Responsibilities:
  • Offer top-notch clinical support to customers, focusing on products and maintaining extensive product knowledge
  • Support surgical procedures in hospital settings as needed, utilizing a range of products
  • Manage the clinical training schedule and ensure alignment with sales strategies
  • Enhance operational efficiency by coordinating surgeon preferences and integrating warehouse and customer service initiatives
  • Evaluate and optimize the shared calendar for seamless execution
  • Develop and maintain accurate customer profiles and preferences
  • Foster collaboration, clear communication, and efficient execution among team members
  • Requirements:
  • Prior experience in the medical field or theatre setting, or relevant tertiary qualifications
  • Demonstrated expertise in orthopaedics and/or endoscopy, along with a solid understanding of related products and terminology
  • Adequate knowledge of the operating theatre environment and surgical procedures
  • Understanding of the Australian healthcare system, including its complexities and challenges
  • Proficiency in selling skills and computer applications, particularly MS Office

This role offers numerous opportunities for growth, development, and making a meaningful impact in the lives of patients. If you are a dedicated professional seeking a challenging and rewarding career, this may be an ideal opportunity for you.

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