Home Care Support Specialist

2 weeks ago

Geelong, Victoria, Australia beBeeCare Full time $60,800 - $76,200

We are dedicated to delivering exceptional care and services to our clients. Our teams work tirelessly to provide the best possible support, and we need your expertise to make it happen.

About the Opportunity

In this role, you will play a vital part in the smooth administration of new client intake for our Home Care Packages (HCP), Department of Veterans Affairs (DVA), Veterans Home Care (VHC), National Disability Insurance Scheme (NDIS) and Private clients.

Your responsibilities will include managing the process of liaising with new enquiries and ensuring that they receive the appropriate care and support they need.

Key Responsibilities:
  • Respond to enquiries from potential HCP, DVA, VHC, NDIS or private clients and/or their carers
  • Support clients/representatives to understand the benefits of home care services, taking into consideration their individual circumstances, so they can make an informed decision about accepting in-home care
  • Complete necessary processes and administrative tasks to activate and establish home care requirements in readiness for commencement
  • Provide quality customer service to potential new clients, aiming to meet these clients' needs efficiently and effectively and provide the best possible care and support service
What We Offer:
  • A dynamic and supportive team environment
  • Ongoing training and development opportunities
  • The chance to make a real difference in people's lives

This is a fantastic opportunity for individuals who are passionate about delivering high-quality care and support services.

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