Senior Product Manager

2 weeks ago

Sydney, New South Wales, Australia HelloFresh Full time

About the Role

We are seeking a highly skilled Senior Product Manager to join our team at HelloFresh. As a Senior Product Manager, you will be responsible for defining the product strategy for our Market portfolio, working closely with Senior Leadership across HelloFresh. You will use data-driven and customer-informed prioritization methods to justify your proposal, influence key stakeholders to achieve sign off on the product roadmap, and align prioritization and resources.

Key Responsibilities

  • Define the product strategy for the Market portfolio in collaboration with Senior Leadership across HelloFresh.
  • Justify your proposal with data-driven and customer-informed prioritization methods.
  • Influence key stakeholders to achieve sign off on the product roadmap.
  • Align prioritization and resources.
  • Collaborate closely with our Operations experts to turn the product strategy into a detailed quarterly product roadmap.
  • Envision, design, and launch new product initiatives that will drive business growth, aligned to our overall business objectives.
  • Build business cases, including financials and tech requirements to support product development.
  • Develop mechanisms to capture the Voice of the Customer, understand blockers to customer satisfaction, engagement, and commitment.
  • Drive the improvement of our HelloFresh and EveryPlate menus, liaising with the Customer Insights, Analytics, Operations, Menu Planning, and Culinary teams.
  • Lead complex cross-functional product implementation, bringing Finance, Marketing, Research, Operations, Culinary, and Tech together to make sure that ideas are well executed, provide great customer experiences, and impact the bottom line.
  • Work closely with the global HelloFresh team to coordinate product development, market testing, online and mobile product delivery, pricing, and UX.

Requirements

  • 4-6 years of experience working for a strategy consultancy firm and/or in product management, development, or customer strategy.
  • Proven experience in crafting data-driven business/product strategy and translating into detailed roadmaps based on cross-functional inputs.
  • Able to influence, gather input, and drive alignment among a diverse set of stakeholders.
  • Well-versed with web-based consumer behavior and UX and obsessed with Customer experience (that you balance with a strong business acumen).
  • Outstanding analytical skills, a demonstrated ability to pull and interpret large amounts of data and make sound business judgments and recommendations.
  • Able to write succinct and compelling business proposals and recommendations.
  • Have strong up and downward management skills with clear communication.
  • Have a 'roll up sleeves' attitude to entering workstreams and getting them over the line.
  • Proactive, ambitious, and assertive: you take ownership of your work.
  • Entrepreneurial and can make things happen.
  • Experience using HelloFresh or EveryPlate is a plus.

About HelloFresh

HelloFresh is one of the fastest-growing global food technology companies in an exciting growth phase. We offer a chance to have a significant impact on our business, a diverse and vibrant international environment, with offices in 17 countries, and a range of benefits including company discount, flexible working arrangements, and free access to Headspace.

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