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Culturally Sensitive Case Manager

2 months ago

Ipswich, Australia Life Without Barriers Full time
About the Role

We are seeking a dedicated and compassionate Case Manager to join our team at Life Without Barriers. As a Case Manager for Next Step Plus (NSP), you will play a crucial role in supporting and advocating for Indigenous and non-Indigenous young people aged 15 and over.

Your key responsibilities will include working as part of a care team to address the impacts of abuse, neglect, separation from families, and complex trauma on young people in out-of-home care and adults who have exited the care system.

Key Responsibilities:
  • Utilize Therapeutic Crisis Intervention techniques to assist in the recognition and de-escalation of behavior in young people and help them develop ways to cope with stress.
  • Develop comprehensive plans for each young person to support their transition to independent living and ensure they are engaged with community supports.
  • Work with Child Safety staff to support young people in care aged 15+ in the development of a transition plan and gaining the skills, knowledge, and networks they need, including identifying a natural mentor.
  • Facilitate opportunities for the young person to participate in peer groups and networking, enabling them to develop relationships with peers, learn from others, and build a social support network.
  • Develop and maintain relationships with significant family members, friends, community organizations, and government agencies to promote lasting connections and positive outcomes for clients.
  • Incorporate/ implement strategies within assessments and goal plans to support Aboriginal and Torres Strait Islander Children and Young People to maintain their culture and identity.
  • Develop and implement Cultural Support Plans to support Young people to maintain their culture and identity after they have departed the Care system.
  • Support and promote engagement with local Aboriginal and Torres Strait Islander Communities and Community Groups.
Qualifications, Skills & Experience:
  • Must be of Aboriginal and/or Torres Strait Islander descent.
  • Relevant Tertiary qualifications (3-year bachelor's degree) within the community service sector; Social Science, Social Work, Psychology, Human Services, and/or relevant experience.
  • A current QLD Driver's Licence.
  • Demonstrated experience in working with young people, 'walking with them,' and supporting them to articulate their goals, strengths, and aspirations and assisting in achieving these goals and transitioning to independent adult life.
  • Demonstrated experience in engaging mainstream services (Housing, education, health, mental health, and social support) and in re-connecting with Aboriginal and Torres Strait Islander clients and their families.
  • Demonstrated experience in person-centered case management and/or coaching/mentoring service delivery and support for young people with complex needs.
  • Demonstrated experience and understanding of the factors impacting on young people in the transition from out-of-home care to independent adult life.