Logistics Expert

1 day ago


Melbourne, Victoria, Australia Kuehne+Nagel Full time

We are seeking a skilled individual to take on the role of Logistics Expert - Knowledge Development Specialist.

About Us

Kuehne+Nagel is a global leader in Sea Logistics, known for its commitment to excellence and people development.

The ideal candidate will have a strong background in customer service or equivalent, with a broad understanding of freight forwarding. They should possess excellent communication skills and be able to develop training methods that cater to diverse learning needs.

Your Role

This position involves supporting the organization's operational excellence by upscaling team knowledge and competencies through exceptional instructional methods, training, coaching, and skills development. You will focus on:

  • Providing high-quality training to new users, including online and live training sessions
  • Ensuring accurate recording of training in the Learning Management System (LMS)
  • Monitoring and reporting the completeness of training for hard and soft skill competencies
  • Researching and implementing effective workplace training methods and techniques
  • Administering assessments to determine training effectiveness
  • Developing high-quality training materials using digital platforms and technology
  • Creating learning paths for teams and individuals
  • Driving productivity organically through knowledge and competency development
Key Responsibilities

You will be responsible for delivering comprehensive training programs, ensuring seamless onboarding, and fostering a culture of continuous learning within the organization. Your duties may include:

  1. Conducting interactive workshops and training sessions for new employees
  2. Designing engaging training materials, such as presentations, guides, and assessments
  3. Collaborating with cross-functional teams to integrate training into daily operations
  4. Maintaining accurate records of training completion and progress
What We Offer

In this role, you will enjoy a range of benefits, including flexible working arrangements, professional development opportunities, and a competitive salary package. With our annual Individual Development Plans and internal/external training opportunities, we support your growth and career advancement.

Requirements

To succeed in this position, you should possess:

  • A strong background in customer service or equivalent
  • Excellent planning, organizing, and time management skills
  • Strong collaboration and communication abilities
  • Familiarity with Microsoft Office Suite, particularly Word, Excel, and PowerPoint
  • Experience in conducting training sessions and managing teams
Salary Information

We offer a competitive salary package, commensurate with industry standards, ranging from $80,000 to $110,000 per annum, depending on location and experience.



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