
Medical Assistant
2 weeks ago
About the Medical Assistant Role
The Medical Assistant will be the first point of contact for our patients, providing exceptional service and support. They will accurately book procedures over the telephone, manage patient accounts, and update patient profiles.
Main Responsibilities:
- Provide outstanding customer service to patients
- Accurately book medical appointments and procedures
- Manage patient accounts and billing efficiently
- Update patient profiles and maintain accurate records
Necessary Skills and Qualifications:
- Patient-focused approach with a passion for helping others
- Excellent organisational skills with ability to multitask
- High level of computer literacy with attention to detail
- Able to work effectively within a team of healthcare professionals
- Strong communication skills with ability to build rapport with patients
Benefits Package:
- Supportive and friendly team environment
- Longstanding organisation with 40+ years of success
- Opportunity to accrue time off in lieu
- Paid parental leave policy for staff members
- Employee Assistance Program for mental wellbeing
- Discounted gym membership for improved physical health
- Staff discounts on services for themselves and family members
- Recognition and rewards program for outstanding performance
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