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Efficiency Manager

2 months ago

Brisbane, Queensland, Australia Super Retail Group Full time
About the Role

We are seeking a highly skilled Efficiency Manager to join our team at Super Retail Group. As a key member of our Operations business unit, you will be responsible for identifying efficiency opportunities and developing process improvements to reduce costs and increase productivity.

Working across all four brands and business units, you will support the Head of Operating Efficiency to develop and deliver the group Efficiency plan aligned with our strategic plans. Your expertise in process improvement using Lean Six Sigma and other Continuous Improvement methodologies will be invaluable to your success.

Key Responsibilities
  • Partner with brands to identify and deploy efficiency initiatives that improve the team member and customer experience, and increase efficiency and productivity.
  • Analyse existing processes, identify areas for enhancement, and implement strategies to reduce waste and complexity.
  • Identify technology drivers of ineffective processes, analyse and identify efficiency opportunities, and support the development of technology programs to deliver efficiency outcomes.
  • Manage complex, cross-functional projects from inception to completion, ensuring high-quality results that meet business goals.
  • Partner with stakeholders to scope efforts, secure resources, and set milestones to drive successful efficiency initiative delivery.
  • Collaborate with the Operating Performance, Commercial, and Data and Analytics Platform teams to develop performance reporting capability that supports the management and monitoring of both efficiency and productivity performance for the Group.
  • Solve complex problems through the application of Lean/Six Sigma methodologies such as value stream mapping, kaizen, process mapping, data collection, waste analysis, inferential statistics, and hypothesis testing.
About You
  • You come from the retail, consumer goods, or manufacturing industries and have a strong track record of identifying efficiency opportunities and implementing new processes to increase productivity.
  • You're adept at driving commercial outcomes through a centralised process re-engineering function where you've partnered with a wide variety of teams across large, complex businesses.
  • You're Six Sigma qualified and have used LEAN Project Management or other Continuous Improvement methodologies extensively.
  • You are skilled at leveraging analytics and insights from workforce planning reporting to identify process improvement opportunities.
Why Join Us?
  • You'll get to join an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams.
  • Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
  • We are committed to your professional development and will support ongoing opportunities for both learning and progression.
  • You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel, and Accommodation, and more.

We are proud to be an equal opportunity employer and support, promote, and celebrate diversity. Please submit your CV and cover letter that outlines your key experience, skills, attributes, and achievements by clicking the 'apply now' button.