Evolving Contact Centre System Performance Analyst

**Job Overview:**We are seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will play a crucial role in supporting the overall performance of our contact centre operations by providing detailed analysis and reporting.The successful candidate will have excellent communication and time management skills, with the ability to interpret...

What's Your Mission?As a Systems Analyst in the Customer Engagement Technology stream, supporting the Get Help Value Stream for ANZx, your team's mission is to transform the way customers interact with our Coaches and Agents by creating multiple channels for a seamless experience. Our goal is for customers to be able to contact us how they want when they...

About the Position:We are seeking a highly skilled Performance Analyst to join our team in Melbourne. The successful candidate will work on a 12-month contract with potential for extension.Key Responsibilities:To summarise and present complex data outputs effectively, incorporating meaningful visualisations and actionable insights.Provide analytics and...

Join to apply for the Systems Analyst - Workday role at Evolve Corporate TransformationJoin to apply for the Systems Analyst - Workday role at Evolve Corporate TransformationThis is an opportunity to join an established PMO as a Workday Analyst, working closely with and providing support to the Workday Product Owner.With strong technical Workday skills and...

Join to apply for the Systems Analyst - Workday role at Evolve Corporate Transformation Join to apply for the Systems Analyst - Workday role at Evolve Corporate Transformation This is an opportunity to join an established PMO as a Workday Analyst, working closely with and providing support to the Workday Product Owner. With strong technical Workday...

Due to an internal promotion, we're seeking a **Systems Analyst** to join our Munro Footwear Group (MFG)Tech team. In your new role, you will be supporting and delivering technology solutions across the business.**About the role**- Partner with stakeholders to gather, validate and prioritise business and non-functional requirements- Collaborate with...

**Work type**: Permanent Full time**Location**: NSW- Sydney CBD, VIC- Melbourne CBD- **Exciting opportunity to develop your analysis skills**:- **Integral role in the overall performance of NAB's Customer Contact Centres**:- **Permanent full time opportunity****About the role**Reporting to the senior analyst of performance management, this team plays an...

At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our...

National listed law group with innovative approachStrategic Contract RoleWork from homeExceptional opportunity to work with a team on the leading edge of professional services. We are looking for an experienced Contact Centre Manager to take on a contract role reviewing our current new client process, in lead up to a company-wide change project.You will need...

As Contact Centre Team Leader, you will play an important role in delivering high-quality contact centre services for I-MED clinics around Australia. You will focus on influencing your team by motivating and coaching your team, helping them to understand I-MED products and services and provide superior customer service and genuine patient care.Leading a team...