Senior Integration Expert

5 days ago

Brisbane, Queensland, Australia beBeeServiceNow Full time $100,000 - $150,000
About the Role

We are seeking an experienced and skilled professional to lead complex integrations and implementations using ServiceNow. As a key member of our national Service Automation Practice, you will collaborate with technical experts to enhance our customers' operational efficiency and service delivery.

This is a permanent, full-time position offering a flexible split between working from home and office environments. We welcome applications from candidates based anywhere in Australia.

  • Lead the development and implementation of new integrations, manage enhancements to existing ones, and oversee platform upgrades, updates, and patching.
  • Translate complex customer requirements into effective technical solutions using business standards and methodologies.
  • Provide technical oversight and mentorship to other developers, including conducting comprehensive system, functional, and automated testing.
  • Lead customer-facing workshops to facilitate project scoping for ServiceNow integrations and other complex technical engagements.
  • Manage project items, including business-as-usual (BAU) activities, continuous service improvement (CSI), and minor works.
About You

You're a seasoned ServiceNow professional with a passion for integrations. You bring strong drive and leadership qualities and inspire your team with a hands-on approach, enjoy sharing knowledge amongst our community and mentoring others to foster growth and collaboration.

Required Skills and Experience
  • Hold current Australian Citizenship to gain required government security clearances.
  • Possess a Micro-certification in IntegrationsHub or have a deep understanding of this area of the ServiceNow platform.
  • Proven experience as a ServiceNow Implementation and/or Integration Developer.
  • Experience in a range of enterprise environments with varying complexity.
  • Relevant certifications such as ServiceNow Certified Implementation Specialist or ServiceNow Certified Application Developer.
  • A strong understanding of IT service management principles and ServiceNow capabilities.
  • Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.
  • Strong communication and interpersonal skills to effectively engage with stakeholders.

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