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Care Coordinator
2 months ago
About the Role:
We are seeking an experienced and dedicated Care Coordinator to join our dynamic team at Right at Home. As a Care Coordinator, you will play a vital role in providing exceptional care to our clients in the comfort of their homes.
Key Responsibilities:
- Monitor and evaluate the quality of nursing care, identifying areas for improvement and implementing quality assurance initiatives.
- Participate in continuous quality improvement activities.
- Conduct post-discharge follow-up to assess patient progress, address concerns, and prevent readmissions.
- Generate reports on key performance indicators, client outcomes, and other relevant metrics.
- Analyze data to identify trends, areas for improvement, and opportunities for optimization.
- Manage the referral process, including receiving and processing referrals from healthcare professionals or agencies.
- Ensure timely communication and coordination with referring entities.
- Maintain accurate and up-to-date client records, including care plans, assessments, and communication logs.
- Ensure compliance with privacy regulations and organizational policies.
- Collaborate with physicians, nurses, therapists, and other healthcare professionals to optimize patient outcomes.
- Participate in interdisciplinary team meetings to discuss and plan patient care.
- Maintain regular communication with clients and their families to assess satisfaction and address concerns.
- Communicate with care providers to ensure they are well-informed about the clients' needs and preferences.
- Collaborate with healthcare professionals, such as nurses and therapists, to coordinate care plans.
Requirements:
- Bachelor's degree in a related field (Social Work, Nursing, Healthcare Administration) or equivalent experience.
- Previous experience in care coordination or a related role in the healthcare industry.
- Strong organizational, communication, and interpersonal skills.
- Knowledge of home care regulations and industry best practices.
- Ability to handle and resolve conflicts effectively.
- Proficient in computer applications, including Microsoft Office and care management software.
- CPR and First Aid certification preferred.
- Passion for providing outstanding care to clients.
