Store Operations Manager

4 weeks ago


Tweed Heads, New South Wales, Australia Platypus Full time

The Role:

We are seeking a highly motivated Assistant Store Manager to join our team at Platypus.

In this exciting opportunity, you will support the Store Manager in leading a team of passionate casuals in store. Working collaboratively to drive sales and KPIs, deliver excellent customer service to your customers, and coach your team.

The Key Responsibilities:

  • Ensure efficient operation of your store to achieve optimal results in sales targets, KPI's, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  • Motivate your team to achieve optimal results in KPI's & added value targets across stores.
  • Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity.
  • Effectively manage the wage costs in store, adhering to weekly wage targets and company rostering standards.
  • Coach and mentor your team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place.
  • Ensure efficient OH&S management and adhere to state and national OH&S legislation.

Benefits & Culture:

  • 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more.
  • Sunday to Thursday roster – two consecutive days off in a row to maintain a healthy work life balance.
  • Access to our 'Employee Benefits' program which includes discounted Gym Memberships & Health Insurance packages.
  • Work amongst premium product alongside fellow passionate and dedicated sneakerheads.
  • Training & development to grow your career.
  • Opportunity to join the Future Leaders program which includes leadership training workshops, yearly global conferences, awards nights and much more.

Requirements:

  • Demonstrated experience as a full time / senior casual sales assistant, key holder, supervisor or 3IC.
  • A motivated & driven 'Make it Happen' attitude.
  • A passion for leading & inspiring a team to succeed.
  • A proven track record in driving sales and meeting KPI's and targets.
  • Operational excellence and experience with stock control and visual merchandising.


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