Customer Service Representative for Australia Post
6 days ago
Australia Post is seeking a highly skilled Retail Customer Service Officer to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.
Key Responsibilities:
- Provide exceptional customer service and sales support to customers
- Manage high-value transactions accurately and efficiently
- Process identity services transactions, including Australian Passport Interviews
- Promote and upsell our products and services to customers
- Assist with administrative duties, such as stocktaking and record maintenance
Requirements:
- Previous experience in customer service and/or cash handling
- Ability to lift up to 16kgs of mail regularly and stand for shift duration
What We Offer:
- A supportive and inclusive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. If you have a passion for delivering exceptional customer service and sales experiences, we encourage you to apply for this exciting opportunity.
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