Digital Experience Architect

3 weeks ago

Sydney, New South Wales, Australia Riverbed Technology Full time
About the Role

We are seeking a highly skilled Digital Experience Architect to join our team at Riverbed Technology. As a key member of our pre-sales team, you will be responsible for leading technical qualification, demonstration, and value illustration for our Observability portfolio.

Responsibilities
  • Collaborate with Sales teams to jointly own sales cycles, account plans, and opportunities.
  • Interface with internal stakeholders, including Product, Engineering, Professional Services, Channel, and Technical teams, to deliver market demands from prospects and customers.
  • Support sales and marketing initiatives to help grow and exceed regional goals, including marketing events, tradeshows, exhibitions, user groups, etc.
  • Lead activities and outcomes across the Riverbed Presales stages: Discovery, Pitch, Demo, Proof, and Commercial Close.
Requirements
  • Multiple years' experience in a technical pre-sales role, with a solid understanding of enterprise sales cycles and selling motion.
  • Domain knowledge in at least two disciplines: Application Architectures & Performance Management or Network Infrastructure.
  • A strong understanding of Networking and/or Observability and related technologies, such as SNMP, Flow, Packet Capture, TCP Fundamentals, Routing & Switching, Virtualization, SD-WAN, Cloud environments, Applications.
  • Strong communication skills, able to present both virtually and in-person, tell stories, win followers, and translate complex technical designs into business outcomes.
  • Solid knowledge of enterprise datacenter and cloud architectures from an operational standpoint.
  • A strong project manager, able to proactively manage multiple customer engagements in parallel.
  • Sales-oriented, able to actively engage in negotiation, influence outcomes, close deals, and win new business.
  • A high trust factor, able to handle objections, questioning, and counter statements.
  • A solid team player, able to proactively support stakeholders, including sales, PS, support, PM's, R&D, and executive.
What We Offer

Riverbed Technology offers a range of benefits, including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives. Our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits and perks vary by country.

About Riverbed Technology

We are a 20-year-old company that is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance. We are a 'customer-first' company, but we are all about our people, with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome diversity and value and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It's the Power of WE that binds us together.

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