Transformation Director

3 weeks ago


Lindfield, New South Wales, Australia Commonwealth Bank Full time
About the Role

We are seeking an experienced Transformation Director to join our Transaction Banking team at Commonwealth Bank. As a key member of our team, you will play a pivotal role in re-engineering processes to elevate our customer experience to world-class standards.

Key Responsibilities
  • Support and execute process re-engineering initiatives to enhance service delivery for corporate clients.
  • Collaborate with cross-functional teams to rigorously challenge existing processes and technology designs.
  • Drive innovative solutions that improve customer experience and operational efficiency.
  • Ensure effective risk management and compliance with regulatory standards.
  • Provide strategic insights and leadership to influence transformation outcomes.
  • Develop and maintain strong relationships with stakeholders to drive alignment and success.
Requirements
  • A demonstrated track record of successfully discovering and delivering process Operational Excellence initiatives in various operational environments.
  • Demonstrated ability to understand, document, and analyze processes.
  • Facilitation skills to articulate complex concepts to gain stakeholder endorsement of proposed solutions.
  • Strong understanding of risk management and compliance requirements.
  • Demonstrated ability to work across and influence cross-functional teams.
  • Excellent communication and interpersonal skills.
  • Strategic thinker with a customer-centric approach.
About Us

At Commonwealth Bank, we are committed to building a diverse and inclusive workforce reflecting the customers, businesses, and communities we serve. We nurture and support our people through focusing on skill and talent development, collaboration, flexibility, and internal promotion. As a values-driven organization, we offer a competitive market salary, annual performance incentives, a flexible working environment, and great career growth opportunities.



  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Transformative Opportunity in Transaction BankingWe are seeking an ambitious and experienced Associate Director to join our Transaction Banking Transformation team. As a key member of our Corporate & Institutional Transaction Banking (CITB) Transformation CoE, you will play a pivotal role in re-engineering processes to elevate our customer experience to...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    {"title": "Transaction Banking Transformation Opportunity", "subtitle": "Elevate Customer Experience and Drive Operational Excellence", "content": "We are seeking an ambitious and experienced Associate Director to join our Transaction Banking Transformation team at Commonwealth Bank. As a key member of our team, you will play a pivotal role in re-engineering...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    About the RoleWe are seeking an experienced Associate Director to join our Transaction Banking Transformation team at Commonwealth Bank. As a key member of our team, you will play a pivotal role in re-engineering processes to elevate our customer experience to world-class standards.Key ResponsibilitiesSupport and execute process re-engineering initiatives to...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our Transaction Banking Solutions team as a Director. In this role, you will be responsible for delivering strategic outcomes for the business by working closely with internal stakeholders and external customers.Key ResponsibilitiesSupport the Executive Director, Strategy &...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Director of Strategic Delivery and Client Experience. This is a key leadership role that will play a critical part in driving the success of our Transaction Banking Solutions team.Key ResponsibilitiesSupport the Executive Director, Client Experience & Account...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Director to join our Transaction Banking team at Commonwealth Bank. As a key member of our team, you will play a critical role in delivering strategic outcomes for our business and driving growth through innovative solutions.Key ResponsibilitiesSupport the Executive Director, Strategy & Business...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Director to lead our Transaction Banking Solutions team. As a key member of our leadership team, you will be responsible for driving strategic outcomes and delivering exceptional results for our clients.Key ResponsibilitiesSupport the Executive Director, Strategy & Business Performance and...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Director of Strategic Delivery and Client Experience. This is a key leadership role that will play a critical part in driving the success of our Transaction Banking Solutions team.Key ResponsibilitiesSupport the Executive Director, Client Experience & Account...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Director of Strategic Delivery and Client Experience. This is a key leadership role that will play a critical part in driving the success of our Transaction Banking Solutions team.Key ResponsibilitiesSupport the Executive Director, Client Experience & Account...