Sales Director
2 weeks ago
We are seeking a highly motivated and experienced Sales Manager to join our team at Sofitel Sydney Darling Harbour. As a Sales Manager, you will be responsible for driving business growth and revenue through effective sales strategies and tactics.
Key Responsibilities- Lead Generation and Conversion: Work closely with the Director of Sales to identify and pursue new business opportunities, maximizing lead generation and conversion of MICE business in line with hotel targets and strategy.
- Business Development: Manage business from an agreed segment across certain markets, which could be corporate companies, Government, and/or entertainment, to drive revenue growth and expand our customer base.
- Client Relationship Management: Maintain existing client/account base to ensure business is retained and developed where possible, providing exceptional customer service and building strong relationships with key stakeholders.
- Market Research and Intelligence: Conduct research to uncover new business opportunities, focusing particularly on desirable business and/or need periods, to stay ahead of the competition and drive business growth.
- Competitor Analysis: Identify new business opportunities through competitor analysis, knowing competitor accounts and target businesses to stay informed and adapt our sales strategies accordingly.
- Reporting and Communication: Submit reports on sales activities, competitor information, market trends, and any new opportunities as required, ensuring effective communication with stakeholders and driving business growth.
- Brand Knowledge and Understanding: Have a complete understanding of Sofitel Sydney Darling Harbour's sales and service vision, its products, services, presentation of brand, and rate structure to fulfill business objectives.
- Collaboration and Liaison: Liaise with other Hotel Departments and within the Reservations, Conference and Events Department effectively to drive business growth and revenue.
- Strong Communication Skills: Possess excellent communication skills, both written and verbal, to effectively communicate with stakeholders and drive business growth.
- Experience and Qualifications: 1-3 years experience within a similar role, with a strong understanding of the hospitality industry and a passion for delivering exceptional customer service.
- Industry Knowledge: Have a high standard of grooming and presentation, with a strong understanding of the luxury hotel industry and its requirements.
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