Customer Experience Associate

1 week ago


Gawler, Australia Cash Converters Full time
About Cash Converters

Cash Converters is a leading Australian retailer with a strong presence in the second-hand market, offering affordable personal finance solutions to customers. Our company has been making life possible for our customers since 1984.

Job Description

We are seeking a highly motivated Customer Experience Associate - Buys and Loans to join our team at Gawler Store in a Casual capacity. As a key member of our Buys and Loans Department, you will be responsible for delivering exceptional customer experiences, ensuring KPI targets are achieved through actively seeking pricing feedback and trends.

Key Responsibilities:
  • Accurately perform day-to-day transactions in our Buys and Loans department.
  • Ensure all transactions are performed in line with company and legislative requirements.
  • Effectively communicate pricing, valuation, and pawnbroking options to customers.
Requirements:
  • Proven customer service experience, ideally within a retail environment.
  • Strong communication skills that build rapport, trust, and demonstrate compassion.
  • Ability to discuss and clearly explain contract details with customers.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
  • Monday to Saturday working hours, with no Sunday trading.
  • Ongoing quarterly store and team bonuses, plus full paid training.
  • Paid Parental Leave.
  • Salary Packaging for a Novated Car lease available.
  • Health Insurance Discounts (Bupa & HBF).
  • 30% Instore Discount.
  • Plus, access to our Wellness Activities: Move, Munch, Money and Mind.
Estimated Salary Range:

$60,000 - $80,000 per annum, depending on experience and qualifications.



  • Gawler, Australia Telstra Full time

    At Telstra, we're passionate about building a connected future where everyone can thrive. As a Retail Sales Consultant, you'll play a key role in delivering exceptional customer experiences and driving sales growth.Our Company OverviewWe're a leading telecommunications company dedicated to innovation and excellence. Our purpose is to connect people,...


  • Gawler, Australia Telstra Full time

    At Telstra, our purpose is to build a connected future for everyone.As a Retail Sales Associate, you will work in a fast-paced environment with a team of passionate individuals who share your enthusiasm for delivering exceptional customer service.Your key responsibilities will include:Providing a personalized experience for our customers, understanding their...

  • Sales Associate

    2 weeks ago


    Gawler, Australia @ SportspowerZG Full time

    About @ SportspowerZGZorich Group is a family-owned business with a passion for its people, established over 30 years ago. As the parent company of major retailers like Sportspower, JT Surf, Rivalry Urbanwear, and Sports Runouts, we aim to deliver premium products to local communities and clubs.The OpportunityWe are seeking an enthusiastic and team-oriented...

  • Sales Floor Associate

    4 weeks ago


    Gawler, Australia @ JT Surf Full time

    Team Member Profile:We are seeking an energetic and enthusiastic team member to join our JT Surf Gawler Store in a casual role. The ideal candidate has a passion for sports and/or fashion and is eager to learn and grow within the retail industry.As a sales floor associate, you will be responsible for contributing to a fun and energetic environment for our...

  • Sales Associate

    6 days ago


    Gawler, Australia Cash Converters Full time

    Cash Converters is a leading second-hand retailer with affordable personal finance solutions, empowering our customers to make informed choices.We are seeking a skilled Sales Associate - Buys and Loans Specialist to join our team at Gawler Store in a Casual capacity.About the RoleThis position involves working in our Retail-based Buys and Loans...

  • Sales Associate

    1 week ago


    Gawler, Australia Cash Converters Full time

    Cash Converters is a leading Australian retailer offering affordable personal finance solutions, empowering customers with choice.A diverse team passionate about delivering exceptional serviceCommitted to building strong relationships with our customersResults-driven problem solversWe are currently seeking a Sales Associate - Buys and Loans Specialist in a...


  • Gawler, Australia @ JT Surf Full time

    Zorich Group, a family-owned company with a passion for its people, is seeking an enthusiastic team player to join our JT Surf Gawler Store in a casual role.About Zorich GroupAs a parent company of major retailers such as Sportspower, JT Surf, Rivalry Urbanwear, and Sports Runouts, Zorich Group has been delivering premium sport, surf, and street wear...


  • Gawler East, Australia Opal HealthCare Full time

    We are seeking a Hospitality Services Associate to join our team at Gawler Hillside Care Community. This is a permanent and casual opportunity offering flexible shifts across three departments: catering, cleaning, and laundry.The successful candidate will assist with food preparation, servery of meals, housekeeping of rooms and common areas, laundering of...


  • Gawler East, Australia Opal HealthCare Full time

    Opal HealthCare, Australia's largest residential aged care provider, is seeking a dedicated Operational Services Associate to join our team at Gawler Hillside Care Community. We are proud of our purpose to bring joy to those we care for and our values of Compassion, Accountability, Respect, and Excellence. Our unique approach to aged care sets us apart, and...


  • Gawler, Australia SA Health Full time

    Job SummaryThis dynamic management position at SA Health offers a unique opportunity to make a lasting impact in the healthcare sector. As an Associate Nurse Unit Manager, you will provide critical support to the Nurse Unit Manager in leading nurses in Surgical and Midwifery Ward settings.About the RoleThis pivotal role involves collaborating with other...


  • Gawler, Australia Cash Converters Full time

    About Cash ConvertersCash Converters is a leading second-hand retailer and personal finance provider with a strong presence in Australia and internationally. We are committed to delivering exceptional customer service and providing innovative financial solutions.As a proud Australian business, we have been serving our customers for over 30 years, celebrating...


  • Gawler, Australia National Pharmacies Full time

    About the RoleNational Pharmacies is seeking a Pharmacy Assistant to join our Gawler Pharmacy team, dedicated to delivering exceptional customer service and advice to our members and customers.Your Key ResponsibilitiesProvide outstanding customer service and consult with our customers to ensure they receive the best advice for their health and beauty...

  • Customer Advisor 2

    5 months ago


    Gawler, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: SA- North & central region - **Work in a collaborative and inclusive team environment**: - **Be rewarded and recognised for the value you bring**: - **Make a genuine difference through the work you do** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and...


  • Gawler, Australia National Pharmacies Full time

    About the RoleNational Pharmacies is seeking a dedicated and customer-focused Pharmacy Assistant to join our Gawler Pharmacy team.As a Pharmacy Assistant, you will play a crucial role in delivering exceptional customer service, ensuring customer transactions are processed efficiently, and maintaining a well-presented store.Key ResponsibilitiesProvide...


  • Gawler, Australia Cash Converters Full time

    Cash Converters, Australia's largest second-hand retailer and provider of personal finance solutions, seeks a Customer Service Representative to join its team.About the RoleThis is a dynamic retail-based position in the Buys and Loans Department, where you will perform day-to-day transactions with accuracy and attention to detail.Ensure Key Performance...


  • Gawler, Australia @ SportspowerZG Full time

    About Us@ SportspowerZG is a South Australian, family-owned company with a passion for its people. As a parent company of major retailers such as Sportspower, JT Surf, Rivalry Urbanwear, and Sports Runouts, we aim to deliver premium sport, surf, and street wear products to local communities and clubs.Our TeamWe are seeking an enthusiastic and team-oriented...


  • Gawler, Australia Westpac Banking Corporation Full time

    Customer Service Specialist - Gawler - **Permanent, full-time role available at BankSA's Gawler branch!**: - **Enhance your career with a bank that serves one in four South Australians**: - **Bring your customer service and sales experience to a dynamic role in Banking and Finance!**: - **Work as part of a highly-engaged team of Bankers** As one of South...


  • Gawler, Australia BankSA Full time

    **Permanent, full-time role available at BankSA’s Gawler branch!**: - **Enhance your career with a bank that serves one in four South Australians**: - **Bring your customer service and sales experience to a dynamic role in Banking and Finance!**: - **Work as part of a highly-engaged team of Bankers** As one of South Australia’s largest employers, we...


  • Gawler, Australia SA Health Full time

    Job SummaryWe are seeking a dedicated and hardworking individual to join our team as a Services Assistant. This role is perfect for someone who is passionate about providing excellent customer service and is comfortable working in a fast-paced environment.Key ResponsibilitiesProvide timely and efficient services, including laundry, catering, and cleaning, to...


  • Gawler, Australia Cash Converters Full time

    About the RoleWe are currently seeking a skilled and dedicated Retail Assistant to join our Buys and Loans Department at our Gawler Store in a Casual capacity.Key Responsibilities:Achieve KPI targets by seeking and utilizing pricing feedback and trends.Build lasting relationships with customers through active listening and understanding their...