Administrative Business Partner

1 day ago


Broadbeach Waters, Queensland, Australia BruntWork Full time
Job Summary

We are seeking a highly organized and proactive Administrative Business Partner to support our dynamic team at BruntWork. This role combines responsibilities in administration, customer relationship management, and social media strategy to enhance our business operations and online presence.

About the Role

The ideal candidate will have a minimum of 3 years of experience in an executive assistant, administrative, or social media management role, preferably within the beauty or service industry. Proficiency in CRM systems (preferably Zenoti) and social media management tools is essential. Strong understanding of email marketing, automation, and social media analytics is also required.

Key Responsibilities
  • Manage and optimize the Zenoti CRM system to enhance customer engagement and retention.
  • Set up and maintain automated email campaigns, including creating and sending birthday vouchers and managing a referral program.
  • Transition the gift voucher system from manual to online processes to improve efficiency.
  • Assist in sending mass emails for new product introductions and promotions.
  • Generate and analyze reports from the CRM to inform strategic business decisions.
  • Develop and implement a comprehensive social media strategy, creating engaging content for various platforms.
  • Manage and grow the salon's social media presence by planning and scheduling posts, monitoring trends, and engaging with followers.
Requirements
  • Minimum of 3 years of experience in an executive assistant, administrative, or social media management role, preferably within the beauty or service industry.
  • Proficiency in CRM systems (preferably Zenoti) and social media management tools.
  • Strong understanding of email marketing, automation, and social media analytics.
  • Excellent data management and analysis skills, with a keen eye for detail.
  • Strong creative skills and an understanding of aesthetics for effective content creation.
  • Exceptional written and verbal communication skills in English.
  • Ability to work independently in a remote setting.
Benefits
  • Permanent work from home.
  • Immediate hiring.
  • Steady freelance job.

$45,000 - $55,000 per year, based on experience.



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