Housing Support Specialist

1 day ago


Port Macquarie, New South Wales, Australia New Horizons Enterprises Limited Full time

New Horizons Enterprises Limited is seeking a passionate Housing Support Specialist to join our team in Port Macquarie.

We are dedicated to providing early intervention and support to individuals who are at risk of homelessness or living in unsustainable accommodation.

Your primary role will be to provide person-centred plans, build individual capacity, and enhance living skills to assist customers with finding suitable long-term accommodation.

The day-to-day responsibilities of this position include:

  • Managing a caseload and supporting customers with their re-integration into society
  • Providing information, advice, and advocacy to customers utilising a person-centred approach
  • Developing and reviewing case plans to reflect customer needs and preferences
  • Partnering with local services to deliver the program
  • Partnering with community corrections to identify suitable participants

Sustainable Tenancy Support programs may also assist tenants in achieving broader non-housing related outcomes such as increased linkages, referrals, and access to services including mental health, drug and alcohol, financial counselling, and community support services.

This position requires:

  • A passion for assisting vulnerable people to be housed
  • Relevant tertiary qualifications and/or equivalent knowledge and experience
  • Ability and confidence to communicate and work with other staff outside of the immediate team
  • Must have the capacity to lift 10 kilograms unassisted to support customer needs

Benefits of this role include:

  • Salary packaging of up to $94,685 per annum (estimated based on full-time employment)
  • Monthly RDOs for full-time roles
  • Access to flexible work arrangements and purchased annual leave program
  • Reward program that recognises your achievements
  • Utilise our Employee Assistance Program providing counselling services
  • Support in growing your career through mentoring and professional development opportunities


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