Experience Ambassador
2 weeks ago
We're passionate about delivering exceptional experiences for our guests at Wyndham Destinations. As a Guest Experience Host & Face to Face Lead Generator, you'll play a vital role in welcoming and registering owners and guests, scheduling sales appointments, and sharing insights about local attractions.
Key Responsibilities:
- Welcoming and registering owners and guests, ensuring a smooth and seamless check-in process.
- Scheduling sales appointments with our onsite team, utilizing your excellent communication and interpersonal skills to build rapport with our guests.
- Sharing insights about local attractions, highlighting the unique experiences and benefits of traveling with Club Wyndham.
- Ensuring all necessary paperwork is meticulously completed, maintaining the highest standards of accuracy and attention to detail.
What We Offer:
- A competitive hourly rate, boosted by incentives for meeting KPIs.
- Discounted stays across our network in the Asia Pacific region.
- Subsidized private health insurance.
- Birthday leave to celebrate your special day.
- Professional development funding.
- Generous Recognition and Referral Programs.
Requirements:
- A genuine passion for customer service and the local area.
- Excellent communication and interpersonal skills.
- Enthusiastic, self-motivated, and positive individual.
- Previous experience in face-to-face marketing or sales is highly desirable.
- Immaculate presentation and professional grooming standards.
- High levels of computer literacy.
- Previous experience with a PMS system (Opera) advantageous.
- Ability to recognize and solve problems in the workplace.
- Ability to work a flexible schedule, including nights, weekends, public, and school holidays.
About Us:
Hospitality is at the heart of all we do at Wyndham Destinations. We're a global team dedicated to delivering excellence and taking time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
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