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Retail Sales Specialist

2 months ago

Gold Coast, Queensland, Australia Foot Locker Full time

Position Summary:

As a Sales Associate at Foot Locker, you embody the spirit of our brand. Your passion for athletic footwear and apparel shines through as you engage with customers, sharing your knowledge and enthusiasm for the latest trends. You excel at initiating friendly conversations, adapting to various customer personalities, and resolving challenges with a positive attitude. Working collaboratively with your team, you enhance your skills on the sales floor while contributing to a vibrant store atmosphere.

Key Responsibilities:

  1. Deliver exceptional customer service by being well-versed in all products and collaborating with colleagues to ensure a superior shopping experience.
  2. Achieve sales targets while maintaining operational standards and providing outstanding customer interactions.
  3. Meet personal and team productivity goals consistently.
  4. Engage every customer through thoughtful, open-ended questions to identify their needs.
  5. Demonstrate a willingness to learn and share insights about products and industry trends to meet customer demands.
  6. Stay informed about product knowledge and upcoming trends to enhance customer interactions.
  7. Foster a positive and inclusive workplace culture.

Required Qualifications:

  1. 0-3 years of experience in retail.
  2. Comfortable and confident in engaging with customers to create an elevated shopping experience.
  3. Driven to achieve results through a genuine passion for customer interaction and athletic products.
  4. Proactive in completing tasks independently.
  5. Availability to work flexible hours, including evenings, weekends, and holidays.