Digital Transformation Solutions Architect
1 day ago
**Company Overview**
Randstad Digital is a leading digital solutions provider, offering cutting-edge services to federal government clients. Our team of experts delivers innovative solutions that drive business growth and success.
Salary: $120,000 - $180,000 per annum
Job Description:
We are seeking an experienced Enterprise Service Management (ESM) Solution Architect to join our team. As a key member of our agile team, you will be responsible for designing, implementing, and maintaining ESM solutions that align with the organization's strategic objectives.
Your primary responsibilities will include:
- Leading the design and architecture of ESM solutions to ensure they are scalable, reliable, and aligned with business requirements.
- Overseeing the implementation of ESM solutions, including configuration, customization, and integration with other systems.
- Collaborating closely with business units, IT teams, and external vendors to gather requirements, provide technical guidance, and ensure successful delivery of ESM projects.
Required Skills and Qualifications:
To succeed in this role, you will need:
- A minimum of 2 years of experience in enterprise service management or a related field.
- Demonstrated experience in designing, managing ESM projects, including planning, execution, and monitoring.
- Strong knowledge of enterprise service management platforms (e.g., BMC Remedy, Atlassian Jira Service Management, ServiceNow, Cherwell, and/or similar) and related technologies.
- Ability to analyze complex business requirements and translate them into effective technical solutions.
- Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
Benefits:
As a Randstad Digital employee, you can expect:
- A competitive salary package.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
Others:
Randstad Digital actively encourages applications from Aboriginal and Torres Strait Islander people. We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
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