Growing Your Career in Customer Service

20 hours ago

Cairns Regional, Australia beBeeCustomer Full time $40,000 - $74,000
Customer Service Representative Job Description

We are seeking passionate and motivated individuals to join our team as Customer Service Representatives.

This is a full-time position requiring availability to work on a rotational roster that includes evenings, weekends, and public holidays.

  • About the Role:
  • As a Customer Service Representative, you will be the face of our brand interacting with customers at the rental counter.
  • You will complete rental bookings and respond to general customer inquiries.

Key Responsibilities:

  1. Establish customer car rental needs by actively listening.
  2. Determine what may best suit the customer by reviewing ABG's various add-ons and services.
  3. Communicate rental procedures and guidelines effectively.
  4. Complete rental bookings in a timely, efficient, and accurate manner.
  5. Answer customer questions and inquiries.

Perks:

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